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Sales Director

Job ID 10115616 Location Celebration, Florida, United States Business Walt Disney World Resort Date posted Mar. 12, 2025
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Job Summary:

About The Role & Team:

Our Sales Director is responsible for driving meeting and convention business to Walt Disney World Parks and Resorts. They develop and implement strategic sales plans and initiatives that deliver business results. Strong group knowledge, hospitality industry expertise, and sales leadership experience is critical for their success. The ideal candidate has proven ability to build strong relationships with internal and external stakeholders, collaborate with partners, adapt and lead in a changing business landscape, drive initiatives and develop a team of Sales Managers.

Disney Meetings & Events is comprised of award-winning accommodations, world class meeting and event venues, extensive retail, dining options and a wide variety of entertainment offerings at each location. We offer incomparable experiences for meetings and events. Our unparalleled products and services across our three domestic destinations, Walt Disney World Resort, Disneyland Resort, and Aulani Resort delivers Disney's legendary commitment to creativity and service for groups and events.

The Sales Director will report to the Sr National Sales Director.

This is a Full-Time position.

What You Will Do:

  • Lead and develop a team of Cast Members responsible for selling WDW Resorts to Group & Convention Clients.

  • Ensure teams are developing meeting event opportunities through new business solicitation, sales calls, tradeshow, and other sales activities, as needed.

  • Support Sales Managers while conducting site inspections, pre-planning meetings, product orientations, sales trips, and industry events.

  • Define and execute sales strategies.

  • Develop innovative and creative meeting and event solutions representative of the Disney brand.

  • Collaborate with key partners to remove barriers that will allow our Cast to have speed to market and provide excellent guest service.

  • Use systems appropriately to maintain accurate records, initiate reports, and monitor sales activity.

  • Attain all financial goals.

  • Prepare accurate monthly forecasts and participate in monthly forecast meetings.

  • Actively support the development, training, and mentoring of Cast Members.

  • Responsible for recruiting and finding right fit talent.

  • Develop effective relationships with the Resort leadership and other value chain partners.

  • Responsible for knowledge of and adherence to all Disney company policies.

Required Qualifications & Skills:

  • At least 5 -7 years hospitality sales experience.

  • Experience leading and developing a high caliber team, including hourly and salaried employees.

  • Knowledge of market segment (corporate, incentive, associations) and Meetings and Conventions line of business, including processes and workflows.

  • Proven success that demonstrates strong sales and presentation skills.

  • A goal-oriented mindset with the ability to analyze and explain data, goals, and budgets.

  • Excellent business planning and strategy skills.

  • Strong client management and partnering abilities.

  • A focus on employee engagement to coach, reward, and recognize Cast Members.

  • Experience working with budget and schedules.

  • Theoretical and practical understanding of rooms, food & beverage operations, and contracting.

  • Proven social and networking skills with awareness of cultural sensitivity/diversity.

  • Ability to participate in site inspections and Client events and entertainment opportunities.

  • Outstanding written and verbal communication skills.

  • Demonstrated problem solving and decision-making skills.

  • Computer proficiency within a Windows environment and willingness to learn new software applications.

  • Exceptional time management skills to handle both your individual and the team's workload.

  • Ability to be flexible with work schedule, including weekends and holidays.

  • Capacity to work independently and on a team.

Preferred Qualifications:

  • At least 5 years of sales experience with a major hotel chain or significant Hotel/Convention independent property.

  • Experience selling meetings and conventions that require 100,000SF or more of meeting space.

  • Understanding of market conditions and buyers within the greater Orlando area and other key markets.

  • Understanding of the Disney product line to include Resorts, Parks, Disney Cruise Line, Disney Institute, Disney Event Group, and our international destinations.

  • Competitive industry trends and knowledge.

Additional Information:

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Destinations, LLC, which is part of a business we call Walt Disney World Resort.

Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.

OUR CULTURE

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