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Director, Business Operations - Disney Advertising Sales

Job ID 10115630 Location New York, New York, United States / Santa Monica, California, United States Business Disney Entertainment Date posted Mar. 06, 2025
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Job Summary:

At Disney, we‘re storytellers, making the impossible, possible. We deliver unparalleled creative content to audiences around the world. We do this through cutting-edge technology and by pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. 

Disney Advertising Sales (DAS) drives the advertising revenue across platforms for the entire media portfolio – including Disney+, Hulu, ABC, ESPN, Freeform, FX, National Geographic, Disney Channels Worldwide, and more.

The Ad Sales Business Operations team within Disney Ad Sales is responsible for driving operational excellence and strategic alignment within the sales organization by delivering critical support to sales management and fostering cross-functional collaboration. It enhances the efficiency and effectiveness of sales force through streamlined processes, optimized procedures, and improved sales support systems. By managing and analyzing data across Sales, Operations, and Revenue Yield Management, the team provides data-driven insights that inform strategic decisions, improve performance metrics, and identify growth opportunities, particularly in high-impact areas.

Job Summary:

Reporting to the VP of Business Operations, the Director of Business Operations will lead strategic initiatives that drive growth, operational excellence, and process innovation across the organization. This role is responsible for overseeing medium- and long-term planning, portfolio health analysis, and scalable process improvements to optimize operational performance.

As a key leader within the organization, the Director will work closely with cross-functional stakeholders to synthesize marketplace insights, provide data-driven recommendations, and execute high-impact projects. this role plays a pivotal role in aligning resources, driving operational consistency, and fostering a collaborative, high-performance team culture.

Strategic Leadership & Business Planning

  • Set strategy in partnership with department leads, ensuring that business operations support revenue growth and operational excellence.
  • Lead cross-functional teams to identify opportunities and devise solutions to enhance the efficiency and effectiveness of the sales force.
  • Oversee portfolio-wide analysis to assess initiative effectiveness and ensure alignment with business objectives.
  • Develop and communicate department guidelines and operational practices to promote accuracy, consistency, and accountability across teams.
  • Provide strategic recommendations to senior leadership, leveraging market insights, competitive analysis, and operational data.

Operational Efficiency & Process Innovation

  • Drive enterprise-level process improvements to enhance efficiency, scalability, and effectiveness.
  • Lead the development and advocacy of streamlined processes, optimized procedures, and improved sales support systems to maximize team performance.
  • Guide and lead operational improvements by identifying and implementing automation and technology solutions.
  • Ensure resource allocation and investment prioritization align with long-term business objectives.
  • Maintain oversight of governance structures to uphold data integrity and reporting consistency across the organization.

Market Insights & Business Intelligence

  • Partner with senior management to understand reporting needs and ensure accuracy in all data and reporting outputs.
  • Monitor market trends, competitive dynamics, and industry developments to inform strategy.
  • Translate business intelligence into actionable insights that support revenue growth and operational enhancements.
  • Collaborate with Finance, Sales, and Operations teams to ensure data-driven decision-making at all levels.

Leadership & Cross-Functional Collaboration

  • Directly manage and mentor a team of Senior Managers and their direct reports, fostering a culture of collaboration, inclusion, and performance excellence.
  • Serve as a key liaison between Revenue & Yield Management, Finance, Sales, and Operations to align priorities and streamline execution.
  • Develop and communicate department guidelines and best practices to ensure operational consistency and accountability.
  • Drive stakeholder engagement and influence decision-making at the executive level to support business objectives.
  • Champion a culture of continuous improvement, guiding teams to challenge the status quo and drive innovation.

Responsibilities and Duties of the Role:

Strategic Leadership: Develops and executes long-term strategies to meet growth objectives. Accountable for portfolio-wide analysis to ensure initiatives are aligned with business goals. Build presentations and memos to communicate strategy and outcomes to senior leadership.

Process Optimization & Innovation: Oversee process improvement efforts to drive operational efficiency, resource allocation, and organizational alignment. Directs Senior Managers to ensure scalable, effective workflows across projects and teams.

Market Insights & Business Intelligence: Evaluates marketplace developments and analyze trends to inform strategy. Provide leadership with contextual insights that drive decision-making and identify opportunities for competitive advantage.

Team Leadership & Collaboration: Provides directions, manages and mentor a team of Senior Managers and their direct reports. Foster a collaborative, inclusive, and performance-driven environment. Partner with key stakeholders across Revenue & Yield Management, Finance, Sales, and Operations.

Required Education, Experience/Skills/Training:

Minimum Requirements:

  • 10+ years of experience in business operations, strategy, or related fields, with a strong focus on project leadership and cross-functional collaboration.
  • Advanced analytical skills, including the ability to develop financial models and analyze portfolio performance.
  • Expertise in overseeing process improvement and resource allocation strategies in a complex organization.
  • Excellent communication, storytelling, and presentation skills, with a proven ability to influence and engage senior leadership.
  • Demonstrated ability to lead and mentor high-performing teams, fostering a positive, inclusive culture.
  • Strong knowledge of advertising sales, marketplace dynamics, and digital revenue strategies.

Preferred Qualifications:

  • Experience in management consulting or internal strategy roles.
  • 5+ years managing teams
  • Familiarity with digital advertising metrics, automation, and attribution models.
  • Proficiency in leveraging AI and other tools to enhance decision-making and operational efficiency.
  • Deep understanding of media math and the distribution platform landscape.

Education:

  • Bachelor’s degree and MBA or equivalent advanced degree strongly preferred.

#DisneyAdvertising


The hiring range for this position in New York, NY is $190,800 -$233,000 per year and Santa Monica, CA is $182,000- $222, 400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment:

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Advertising Sales, LLC, which is part of a business we call Disney Entertainment.

Disney Advertising Sales, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

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