Director, Business Operations - Disney Advertising Sales
Résumé du poste:
At Disney, we‘re storytellers, making the impossible, possible. We deliver unparalleled creative content to audiences around the world. We do this through cutting-edge technology and by pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks.
Disney Advertising Sales (DAS) drives the advertising revenue across platforms for the entire media portfolio – including Disney+, Hulu, ABC, ESPN, Freeform, FX, National Geographic, Disney Channels Worldwide, and more.
The Ad Sales Business Operations team within Disney Ad Sales is responsible for driving operational excellence and strategic alignment within the sales organization by delivering critical support to sales management and fostering cross-functional collaboration. It enhances the efficiency and effectiveness of sales force through streamlined processes, optimized procedures, and improved sales support systems. By managing and analyzing data across Sales, Operations, and Revenue Yield Management, the team provides data-driven insights that inform strategic decisions, improve performance metrics, and identify growth opportunities, particularly in high-impact areas.
Job Summary:
Reporting to the VP of Business Operations, the Director of Business Operations will lead strategic initiatives that drive growth, operational excellence, and process innovation across the organization. This role is responsible for overseeing medium- and long-term planning, portfolio health analysis, and scalable process improvements to optimize operational performance.
As a key leader within the organization, the Director will work closely with cross-functional stakeholders to synthesize marketplace insights, provide data-driven recommendations, and execute high-impact projects. this role plays a pivotal role in aligning resources, driving operational consistency, and fostering a collaborative, high-performance team culture.
Strategic Leadership & Business Planning
- Set strategy in partnership with department leads, ensuring that business operations support revenue growth and operational excellence.
- Lead cross-functional teams to identify opportunities and devise solutions to enhance the efficiency and effectiveness of the sales force.
- Oversee portfolio-wide analysis to assess initiative effectiveness and ensure alignment with business objectives.
- Develop and communicate department guidelines and operational practices to promote accuracy, consistency, and accountability across teams.
- Provide strategic recommendations to senior leadership, leveraging market insights, competitive analysis, and operational data.
Operational Efficiency & Process Innovation
- Drive enterprise-level process improvements to enhance efficiency, scalability, and effectiveness.
- Lead the development and advocacy of streamlined processes, optimized procedures, and improved sales support systems to maximize team performance.
- Guide and lead operational improvements by identifying and implementing automation and technology solutions.
- Ensure resource allocation and investment prioritization align with long-term business objectives.
- Maintain oversight of governance structures to uphold data integrity and reporting consistency across the organization.
Market Insights & Business Intelligence
- Partner with senior management to understand reporting needs and ensure accuracy in all data and reporting outputs.
- Monitor market trends, competitive dynamics, and industry developments to inform strategy.
- Translate business intelligence into actionable insights that support revenue growth and operational enhancements.
- Collaborate with Finance, Sales, and Operations teams to ensure data-driven decision-making at all levels.
Leadership & Cross-Functional Collaboration
- Directly manage and mentor a team of Senior Managers and their direct reports, fostering a culture of collaboration, inclusion, and performance excellence.
- Serve as a key liaison between Revenue & Yield Management, Finance, Sales, and Operations to align priorities and streamline execution.
- Develop and communicate department guidelines and best practices to ensure operational consistency and accountability.
- Drive stakeholder engagement and influence decision-making at the executive level to support business objectives.
- Champion a culture of continuous improvement, guiding teams to challenge the status quo and drive innovation.
Responsibilities and Duties of the Role:
Strategic Leadership: Develops and executes long-term strategies to meet growth objectives. Accountable for portfolio-wide analysis to ensure initiatives are aligned with business goals. Build presentations and memos to communicate strategy and outcomes to senior leadership.
Process Optimization & Innovation: Oversee process improvement efforts to drive operational efficiency, resource allocation, and organizational alignment. Directs Senior Managers to ensure scalable, effective workflows across projects and teams.
Market Insights & Business Intelligence: Evaluates marketplace developments and analyze trends to inform strategy. Provide leadership with contextual insights that drive decision-making and identify opportunities for competitive advantage.
Team Leadership & Collaboration: Provides directions, manages and mentor a team of Senior Managers and their direct reports. Foster a collaborative, inclusive, and performance-driven environment. Partner with key stakeholders across Revenue & Yield Management, Finance, Sales, and Operations.
Required Education, Experience/Skills/Training:
Minimum Requirements:
- 10+ years of experience in business operations, strategy, or related fields, with a strong focus on project leadership and cross-functional collaboration.
- Advanced analytical skills, including the ability to develop financial models and analyze portfolio performance.
- Expertise in overseeing process improvement and resource allocation strategies in a complex organization.
- Excellent communication, storytelling, and presentation skills, with a proven ability to influence and engage senior leadership.
- Demonstrated ability to lead and mentor high-performing teams, fostering a positive, inclusive culture.
- Strong knowledge of advertising sales, marketplace dynamics, and digital revenue strategies.
Preferred Qualifications:
- Experience in management consulting or internal strategy roles.
- 5+ years managing teams
- Familiarity with digital advertising metrics, automation, and attribution models.
- Proficiency in leveraging AI and other tools to enhance decision-making and operational efficiency.
- Deep understanding of media math and the distribution platform landscape.
Education:
- Bachelor’s degree and MBA or equivalent advanced degree strongly preferred.
#DisneyAdvertising
The hiring range for this position in New York, NY is $190,800 -$233,000 per year and Santa Monica, CA is $182,000- $222, 400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
À propos de Disney Entertainment:
Chez Disney Corporate, vous verrez comment les secteurs d’activités qui animent les marques puissantes de la société se rassemblent pour former la société de divertissement la plus novatrice, développée et admirée au monde. En tant que membre d’une équipe d’entreprise, vous travaillerez avec les leaders de classe mondiale qui mettent au point les stratégies qui permettent à The Walt Disney Company de rester à la pointe du divertissement. Collaborez avec d’autres penseurs novateurs pour permettre aux meilleurs conteurs de créer des souvenirs pour des millions de familles du monde entier.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Advertising Sales, LLC qui fait partie d’une entreprise que nous appelons Disney Entertainment.
Disney Advertising Sales, LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.
AMÉNAGEMENT POUR LES PERSONNES EN SITUATION DE HANDICAP POUR LES CANDIDATURES
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Des problèmes techniques ? Consultez la FAQ pour obtenir de l’aide.
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