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Senior Manager, Studio Operations

Job ID 10117899 Location Bristol, Connecticut, United States Business ESPN Date posted Mar. 31, 2025
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Job Summary:

Job Summary:

The Sr. Manager Oversees personnel and facilities in support of live studio and event productions, such as video and camera operators, technical directors, audio operators and/or media replay operators. This role creates and implements standard operating procedures, policies, and processes for assigned functions of the department. In addition, it evaluates and educates subordinates in follow through procedures for reports, technical troubleshooting, and workflow efficiencies. Responsible for hiring, training, scheduling and overall management of staff and facilities. Must navigate the dynamic balance of driving business success while fostering an environment where the team can thrive.

Responsibilities/Duties of the Role:

  • Leads a team of managers and/or supervisors and technical operating personnel in support of live studio and event productions.
  • Creates and monitors technical training programs and employee progress.
  • Prepares and delivers employee performance evaluations; recommends merit increases & possible yearly and spot bonus awards.
  • Coordinates and oversees technical operations and/or campus facilities (studios and control rooms) to ensure efficient and smooth operations.
  • Participates in planning with various Production partners as well as all other clients (Marketing, Human Resources, Affiliate Divisions, etc.) to ensure the adequacy of technical facilities and staff to achieve targeted results.
  • Manages emergency activities resulting from equipment failures.
  • Ensures proper operational triaging and documentation for issues affecting the on-air operation.
  • Follows up on deviations to identify and isolate special and systemic problems.
  • Required to participate in the planning and development of new innovative operations approaches including but not limited to systems, workflow, workforce, and facilities.
  • Responsible for long range planning of personnel and capital.
  • Responsible for overall leadership and management of assigned teams including but not limited to; recruiting, compensation, performance management, communication, and recognition.
  • Leads the creation and implementation of training and development programs to improve the competency of the production operations staff; evaluates the progress of the staff in their training through reporting managers.
  • Plans and coordinates with engineering groups on the installation and implementation of new equipment. 
  • Evaluate and educate subordinates in follow through procedures for reports, technical troubleshooting and workflow efficiencies.
  • Expected to lead or participate in special projects.
  • Inspire individual and business successes.
  • Define strategies, priorities, and expectations.
  • Provide continuous coaching and feedback at various levels.
  • Develop self and others and support career aspirations.
  • Consistently demonstrate care and compassion throughout the organization.

Required Qualifications:

  • Qualified candidate will possess at least 10 years of network or major market experience in management and multi-platform operations dealing in the execution of domestic and/or international productions.
  • Strong collaboration skills with the ability to gain consensus through personal influence.
  • Ability to lead and inspire multiple team members, including professional development and workload management.

Preferred Qualifications:

  • In-depth knowledge of the technical equipment involved in producing shows and multi-network operations. 
  •  Bi-lingual (English/Spanish).

Preferred Education:

  • College Degree in Communications, Production, Management or related fields.

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About ESPN:

Working at ESPN is unlike anything else. That’s because we’re always finding new ways to interact with fans – however and wherever they connect with sports. Every day we’re doing things that no one has done, all in a dynamic culture where we defy odds and continuously outdo ourselves. When you have the latest technology, game-changing ideas and world-class talent on your team, every day is extraordinary.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call ESPN.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Bristol, CT

The Heart of Connecticut Bristol, Connecticut is just two hours from Boston and New York and just an hour from the shoreline. From the natural beauty of picturesque hills and fall foliage, to the high tech satellite dishes of ESPN, Bristol’s “City sized” with a small town vibe, offering wonderful memories no matter your pace.

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