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Quality Assurance Manager, Business Technology

Job ID 10113954 Location Minato-ku, Japan Business Disney Entertainment & ESPN Technology Date posted Feb. 28, 2025
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Job Summary:

Job Summary:

As a QA Manager, you will play a pivotal role in ensuring the quality and timely delivery of development projects by coordinating between development teams and QA vendors. Your primary responsibility will be managing the entire QA process, ensuring it aligns with project schedules and budgets, while meeting the highest quality standards. You will identify process inefficiencies, propose improvements, and lead efforts to enhance testing efficiency across diverse devices, all while maintaining smooth collaboration between teams to achieve project goals.

Key Responsibilities:

Quality Assurance & Budget Oversight:

  • Lead vendor selection, procurement, and budgeting processes, ensuring alignment with project needs.

  • Oversee and coordinate QA-related meetings, ensuring clear communication and progress tracking.
     

Operational Excellence:

  • Monitor vendor performance and manage workflows to ensure efficient QA operations.

  • Facilitate release judgments, internal coordination, and promptly address any project-related inquiries.
     

Continuous Improvement:

  • Identify process challenges across QA and development and propose actionable improvements.

  • Lead the implementation of process changes and guide stakeholder training to optimize quality assurance.
     

Project Execution & Support:

  • Manage project resources and timelines, ensuring smooth progress through technical support.

  • Scrutinize business and functional requirements, oversee acceptance processes, and ensure seamless migration.

  • Deliver regular project reports, highlighting milestones and operational updates.
     

Qualifications:

  • Experience:

    • 5+ years in quality assurance or quality control management within medium to large-scale development projects.

    • Extensive experience with mobile/web application development and managing QA operations across diverse teams.
       

  • Skills & Expertise:

    • Strong foundation in automated testing, test script writing, and evaluating results.

    • Basic programming knowledge, with additional expertise in databases, cloud services (e.g., AWS), and infrastructure management a plus.
       

  • Language Proficiency:

    • Native-level proficiency in Japanese.

    • Business-level fluency in English (TOEIC 800+ preferred).

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC (Japan) Ltd., which is part of a business we call Disney Entertainment & ESPN Technology.

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Hiring Process

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  • Be Part of the Story

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  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location APAC

For over 70 years, The Walt Disney Company has been entertaining consumers in Asia Pacific – and enriching people’s lives. Today’s consumer can discover new branded experiences in many ways and in many markets across the APAC region.

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