Mickey's of Glendale E-Commerce Specialist (Project Hire)

Job ID 10115613 Location Glendale, California, United States Business Walt Disney Imagineering Date posted Mar. 14, 2025

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Job Summary:

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Mickey’s of Glendale is the employee store that celebrates the work and creativity of Walt Disney Imagineering.

The E-Commerce Specialist will report to the Mickey’s of Glendale E-Commerce Assistant Manager.

This is an Internal Assignment/Project Hire with no guarantee of permanent placement.

What You Will Do:

Support the execution of the store’s e-commerce business including website, online store, and off-campus shopping events
Copywriting, scheduling, and publishing graphics as well as monitoring online conversations and participating in those conversations to build brand awareness
Build engaging content for our internal platforms
Build internal specialized websites for limited edition drops
Optimize product listings on e-commerce platforms through description, keyword SEO, and update images periodically
Stay up to date on the latest e-commerce trends/techniques to help drive awareness and attract new customers, build loyalty with existing customers, and grow overall business
Work closely with the Ecommerce Marketing Specialist to ensure that visual assets are on-brand and effective
Partner with the Ecommerce Marketing Specialist to ensure product launch timelines are on target
Ensure that the guest service standards are consistently performed at a high level and exceeds the guest’s expectations
Support ecommerce functions relating to exclusive product offerings through online events and off campus shopping events and conventions
Assist guests with placing, tracking, and returning orders while maintaining a friendly, can-do attitude
Document guest interactions thoroughly and accurately
Proudly represent the company and the branded product at bi-annual off-campus shopping events and conventions
Manage functions of the SIMBA merchandise program with transfers, receivings, and cycle counts
Maintain all organizational, cleanliness, and recovery standards for fulfillment and shipping areas according to established company procedures
Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures
Participate in all physical inventories
Uphold all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual, and Code of Business Conduct
Promote safety awareness and support the maintenance of a risk-free environment

Required Qualifications & Skills:

Minimum of 2 years of e-commerce experience or other related work
Excels in Photoshop, Illustrator, and Microsoft Office Suite: PowerPoint, Word, and Excel
Interpersonal and team skills with the ability to collaborate with cross-functional teams, Disney executives and employees, and external partners
Communicate with Guests, peers, and management within and among all the Walt Disney business units
Organizational skills, versatility, and ability to multi-task
Proven success in decision-making, diplomacy, and flexibility
Highly motivated, results-oriented, and ability to work independently with minimal guidance
Ability to work as a team player in a fast-paced and high energy retail environment
Able to work a flexible retail schedule that meets the needs of the business including, evenings, weekends, and key off-site special events

Education:

Minimum 2 year college degree or equivalent experience

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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The pay rate for this role in Glendale, California is $25.00 to $30.69 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: http://jobs.disneycareers.com/benefits.

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About Walt Disney Imagineering:

Founded in 1952 as WED Enterprises to design and build the world’s first theme park — Disneyland — Walt Disney Imagineering (WDI) is where imagination and creativity combine with cutting-edge technology to create unforgettable experiences. WDI is the creative force that imagines, designs and builds all Disney theme parks, resorts, attractions and cruise ships worldwide. Imagineering’s unique strength comes from its diverse global team of creative and technical professionals, who build on Disney’s legacy of storytelling to pioneer new forms of entertainment. The Imagineers who practice this unique blend of art and science work in more than 100 disciplines to shepherd an idea all the way from “blue sky” concept phase to opening day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney Imagineering.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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