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Sr Technical Business Analyst (Project Hire)

Job ID 10117192 Location Orlando, Florida, United States Business Disney Experiences Date posted Apr. 04, 2025
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Job Summary:

As part of Disney Experiences, the Technology & Digital Portfolio & Project Management (PPM) Tools team leads the effective implementation, enhancement, and sustainment of our current PPM tool, MyPPM, as the primary tool for project cost projection, schedule management, resource management, planning and reporting.

As a Sr Technical Business Analyst (Project Hire) on the PPM Tools team you will be joining a group of passionate, dedicated technologists who have made exceptional strides to evolve their delivery efficiency and quality. MyPPM is the go-to source for accurate and timely data for all DX T&D investments and resources. It enables teams to work more effectively and provide leadership with easy access to the information they need to make strategic decisions.

Overview:

The ideal candidate is a well-rounded business analyst with direct experience with the Clarity platform (version 16.2+). Under minimal direction, the Senior Business Analyst is responsible for creating functional requirements and documentation for complex projects, aligned to business requirements.  This individual will have a consistent record of supporting business analysis, requirements, validations, and documentation for a complex web-based application, Clarity, that is at the core of Portfolio and Project Management for the organization. We are seeking an impactful and motivated individual who will drive efficiency of delivery and consistency of application quality through defining and supervising functional requirements. 

Responsibilities:

  • Creates functional requirements and documentation to guide development of solutions aligned to business requirements.

  • Analyze business processes, gather requirements, document requirements using techniques such as workshop facilitation, document analysis, onsite walkthroughs, use case creation, scenario modeling, and task/workflow analysis.

  • Collaborate with internal and external stakeholders to understand needs, strategic direction, and ensure initiative delivery.

  • Participates in regular production deployments, outlining and executing validation steps.

  • Partners with Product Managers and engineers to analyzes and translate business, information, and technical requirements into functional requirements, which guides solutions that integrate across applications, systems, products, and platforms to achieve business objectives.

  • Supports integration of application across platforms, considering data flows and interfaces both inbound and outboard of the tool.

  • Partners with vendors to ensure that business requirements are translated into functional requirements and appropriately prioritized.

  • Responsible for ticket creation and tracking for user stories, technical debt, and other issue types as needed.

  • Organizes and participates in agile planning, estimation, and documentation for team projects.

  • Supports planning of periodic upgrades from vendor of web and app-based applications.

  • Assists in setting goals, benchmarks, milestones and project plans for system functionality and tracking against these plans. 

  • Advises leadership of regular application and delivery progress through various reporting metrics.

  • Reviews test plan and execution results as needed to ensure implementation meets functional requirements.

  • Facilitates scoping and business priority-setting for complex change initiatives.

  • Assists in the analysis of stakeholder objectives and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration by product owners.

Qualifications:

  • 5+ years of experience in a dedicated business analyst role responsible for functional requirements of complex systems for a large organization. 

  • Proficiency with Enterprise Project Portfolio Management tools, specifically the Broadcom Clarity platform and experience with Clarity “Modern UX” (version 16.2+).

  • Knowledge of business analysis, application and solution design, software development lifecycle, and integration in a large organization.

  • Experience writing functional specifications and documentation.

  • Experience interpreting a variety of technical instructions and dealing with abstract and concrete variables.

  • Basic awareness of the broader Disney technical infrastructure to be able to extrapolate impact of changes to system functionality.

  • Troubleshooting and triage skills, the ability to determine user and system impact, and the ability to resolve complex issues and to exercise sound judgment and initiative in stressful situations.

  • Basic knowledge of industry best practices and major components of relevant technologies.

  • Basic experience in technical project management.

  • Experience with business analysis tools and application development methodologies (Software Development lifecycle (SDLC).

  • Experience using process mapping tools such as Visio, BlueDolphin, etc. to document and define business and technical processes.

  • Prior experience working on an agile delivery team and proficiency in the components of agile development, including backlog refinement, estimation, and prioritization. 

  • Experience using reporting tools like PowerBI for reporting on metrics, objectives, and key results.

  • Experience working with Quality Engineering team to coordinate on effective test planning and execution.

  • Strong communication, presentation, and collaboration with teams to produce quality work.

  • Excellent analytical, debugging and technical problem-solving skills.

  • Troubleshooting skills, ability to determine issue impact, ability to resolve complex issues, and ability to exercise sound judgment and initiative in stressful situations.

  • Knowledge of software development technologies (web servers, web scripting languages, multi-tier architectures).

  • Experience with SAAS web-based applications.

  • Tools: Strong working knowledge of Confluence and JIRA agile tools as well as the MS Office Suite and Smartsheet.

Preferred Qualifications:

  • Experience with DevOps and continuous integration concepts and frameworks.

  • Experience with integrations with ERP systems, including SAP and Workday.

Required Education:

  • Bachelor’s degree and/or equivalent work experience

Preferred Education:

  • Master’s degree and/or equivalent work experience

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

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