Skip to main content
BE YOU. BE HERE. BE PART OF THE STORY.

Theme Park Operations, Leadership Intern (CA), Summer/Fall 2025

Job ID 10116625 Location Anaheim, California, United States Business Disneyland Resort Date posted Mar. 20, 2025
Apply Now

Job Summary:

About the Role & Program:

The Disneyland Resort Operations Leadership Intern, Summer/Fall 2025 is a developmental leadership position that is responsible for active day-to-day management of Cast and location performance in high-volume areas of the Disneyland® Resort operation; these areas may include Food & Beverage, Custodial, Attractions, Retail, Guest Relations, Entertainment and/or Arrival locations.

As a Leadership Intern, you will ensure a productive, efficient, and safe operation, enhance Guest experiences, and boost Cast engagement. This role involves improving Guest service standards, coaching Cast behaviors, and leading the business through Key Business Drivers, all while staying true to the Disney brand.

Interns who successfully complete this six-month internship may receive special consideration for future leadership roles and may be invited to participate in the next Leadership Development Program. This experience will provide valuable skills and insights that could lead to exciting career opportunities post-graduation.

We are currently seeking upcoming undergraduate seniors or final year graduate students or recent college graduates (within the last 6 months) available for a full-time 6-month internship beginning June 2025.

We have multiple positions open for both Disneyland Park and Disney California Adventure Park (DCA) Operations teams. These internships will be full-time for 6 months in length (June 2025-December 2025) and be located fully on-site in Anaheim, CA.

You Will/Responsibilities:

  • Dedication to excellence and working in the operation daily, which includes interacting with Guests and Cast Members and resolving any issues

  • Recognize Cast and hold them accountable for delivering excellence in our Five Keys: safety, courtesy, show, efficiency, and inclusion.

  • Exceed Guest expectations in a manner that yields results and positive Guest feedback

  • Partner closely and collaborate with other leadership teams due to shared Cast base, and work together to drive and deliver daily results

  • Participate in departmental meetings and communicate relevant information to Cast Members

  • Support local projects and supervise any potential impacts to the Guest and Cast experience

  • Gain experience through coaching, mentorship and more that will better equip you to move into a leadership/people manager role in the future

You Will Have/Required Qualifications:

  • 1+ years of leadership experience (school, community, volunteer, sports, business/guest facing, etc.)

  • Demonstrated integrity and the ability to maintain composure in a dynamic, high-demand work environment

  • Demonstrated operational guest service experience, problem-solving skills and ability to make decisions. 

  • Strong organizational, multi-tasking and time management skills with attention to detail

  • Experience working with Microsoft products including Office – Outlook, Word, Teams

  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Preferred Qualifications:

  • 1+ years of Business experience (Hospitality, Travel/tourism, Operations) through internships, part-time work, and/or on-campus involvement

  • Practical or university/classes within Business, Hospitality, Travel/tourism, Operations, Customer Service, Leadership, etc.

  • Travel/tourism experience within Operations in areas such as Food & Beverage, Custodial, Retail, Guest Relations, etc.

  • Proficiency navigating and leading through conflict, both Cast/employee and Guest-affecting. Ability to tackle unique scenarios while demonstrating composure.

  • Understanding of the Disneyland Resort offerings

  • Bilingual language skills

Required Education:

  • Currently an upcoming senior or a recent graduate (within six months of your graduation date) pursuing a degree in Hospitality, Travel & Tourism, Business Administration, Management, Communications, or closely related field. (Graduation dates required: anytime from Dec 2024-June 2026)

Eligibility Requirements & Program Information:

Candidates for this opportunity MUST meet all of the below requirements:  

  • Be enrolled in an accredited college/university pursuing a degree and taking at least one class at the time of application OR must have graduated from a college/university within 6 months at time of application posting OR currently participating in a Disney College Program or Disney Internship

  • Be at least 18 years of age  

  • Current Disney Interns, College, International, or Culinary Program Participants: You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.

  • Possess unrestricted work authorization 

Additional Information

  • Compliant with The Disney Look appearance guidelines

  • Program length - The approximate dates of this internship are June 2025 - Dec 2025

  • Work details - Must be able to work FULL-TIME hours (approximately 40 per week) for the duration of the internship

  • Must be able to have a consistent, reliable work schedule throughout the internship

  • Transportation - Must have reliable transportation to/from work

  • Housing - Must provide own housing for the duration internship program


The pay rate for this internship in Anaheim, CA is $1320/week. Disney offers a rewards package to help you live your best life. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Apply Now

About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500-acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Anaheim, CA

Anaheim, the home of Disneyland Resort and is at the center of family fun between Southern California theme parks and Orange County beaches, a place people go for year-round excitement and then are pleasantly surprised by the local culture and hidden gems.

Related Jobs

No jobs were found.

View All of Our Available Opportunities

OUR CULTURE

Related Content

  • Executive Leadership

    Our senior executives bring tremendous experience, visionary thinking and a shared commitment to excellence, creativity and innovation to the day to day operation of the company.

    Learn more 

  • Social Responsibility

    Explore our commitments and our work to create a better world through our stories, experiences, operations, and philanthropy.

    Learn more 

  • Diversity, Equity, and Inclusion

    At Disney, we are committed to creating a better world. A world of belonging where each person feels seen, heard, and understood. A world filled with hope and promise.

    Learn more 

  • Heroes Work Here

    Heroes Work Here reflects the long history of respect and appreciation Disney has for the U.S. Armed Services. We recognize the commitment and dedication it takes to serve your country, both as military personnel and military spouses, and value the leadership skills and sense of purpose it has instilled in you.

    Learn more 

Sign Up for Job Alerts

Get the latest job opportunities as they become available.

Watch Our Jobs

An asterisk indicates a required field.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy. If I have elected to receive marketing messages or newsletters, I may withdraw my consent for these marketing messages at any time.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy, Cookies Policy and EU Privacy Rights.

How we use your personal information and your rights:

  1. Your personal information is controlled by The Walt Disney Company Limited of 3 Queen Caroline Street, London, W6 9PE, United Kingdom.
  2. When you visit or shop with Disney or use any Disney product, service or mobile application, other members of The Walt Disney Company Family of Companies may also use your information to provide you these services, personalise your experience and send you service related updates and communications.
  3. You have a number of rights including the right to request access to, change, or remove your personal information, or to change your marketing preferences (including withdrawing your consent at any time.) Please see our Privacy Policy to learn more about managing your marketing preferences or deleting your account.
  4. Our Data Protection Officer can be contacted by emailing: dataprotection@disney.co.uk.
  5. You have a right to lodge a complaint with the UK Information Commissioner's Office: https://ico.org.uk/.
  6. For more information about Disney's data collection and use practices please read Disney's Privacy Policy.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy and Collection Statement.

For more information about our general data collection, use, and practices, including how to manage your preferences, please read our Privacy Policy. I have read and agree to the Terms of Use.