
Sr Software Engineer
Job Summary:
“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
This role sits in the Tech Delivery, Platforms, & Core Systems organization within Technology & Digital for Disney Experiences. The Sr. Software Engineer will report to the Manager Technology.
About the role & team:
The primary responsibility of this role will be to engineer and automate solutions to support new platforms and tools for the modernization and improvement of CI/CD, Cloud Services & Reliability initiatives. Effort will be focused on parallelization and how to improve security and quality of the artifacts that the platform produces while minimizing build times. All work is performed utilizing Terraform, so competence in various languages will be needed. Some examples include systems management and automation through authoring and maintenance of Terraform, Python, and shell scripting.
Responsibilities:
50% of their time spent on scripting new tools and terraform module creation and implementations.
25% on Harness.IO implementation while promoting automation, driving tool adoption, and sharing best practices for Harness.IO.
The last 25% will be spent on documenting, organizing rollout schedules, record keeping.
Expectations:
May lead small projects encompassing analysis, design, programming, debugging, and modification of software enhancements and/or new products used in local, networked, cloud-based, or Internet-related computer programs
Responsible for performing testing and debugging of applications
Code may be used in commercial and end-user applications or focus on software and tools supporting infrastructure and technology platforms
Code at the component level
Work typically involves large or highly sophisticated software programs and systems
Possess a proven understanding of current programming language and technologies, with strong skills in writing code and completing programming tasks
Interact with users to define system requirements and/or necessary modifications
Conceive, design, develop, test, and implement software components, fixes, improvements, and/or new systems and applications
Design and develop highly scalable software systems and applications
You will be expected to stay up to date with emerging technologies
Leads in developing tools, automation, and scripts to facilitate platform maintenance, operational efficiency, reliability, and administration.
Engineer new Platforms with capabilities to support current and emerging technologies, increase efficiency, and enabling new business capabilities through flexibility without burdening sustainment.
Engage with our customers to ensure that the platform being designed fits their needs.
Plans and executes platform-oriented projects that include business unit initiatives and updates to existing platforms as needed.
Prioritizes and handles escalations from vendor migration teams.
Identifies root causes of operational issues, resolves problems and/or recommends solutions for implementation by others.
Works with business units to plan for new projects and events impacting the relevant platform, including capacity planning, monitoring, configuration, security, metrics, reporting and recovery, and migration strategies.
Provides research, design, building, testing, and support to software platform(s), including support for multiple levels of testing prior to release of new and upgraded platform or infrastructure.
Participates in the development of best practices, validation, and adherence.
Develops and reviews architecture and infrastructure plans.
Responsible for documentation, communication, and monitoring.
Participates in the development of large technical solutions that meet specifications and that impact future developments.
Able to use scripts and tools built by others, including the ability to troubleshoot or debug issues with these tools.
Able to evaluate new system and/or infrastructure solutions for technical feasibility against known requirements and standards.
Effective at dealing with change: Able to transition in role or handle a significant modification to workflow or technology with minimal ramp-up time and with very little guidance.
Comfortable presenting issues to management as well as peers, both written and verbally in a concise fashion.
Able to receive feedback in a constructive manner and consistently apply it to tasks.
Able to create system and production documentation, adhering to organization standards.
Qualifications:
5+ years of related work experience
Comfortable working in an agile environment
Proficiency in Terraform, CI/CD practices, cloud computing, system design/development/scripting with a proactive demeanor towards continuous learning and skill development, and an interest in mastering emerging data engineering tools and methodologies
Engineers must excel in both written and verbal communication. They need to articulate complex technical concepts clearly to various stakeholders, including technical and non-technical staff.
During major incident calls, they should be able to convey business issues and concerns effectively to staff, peers, superiors, and external parties.
Engineers take ownership of their work, treating the systems they manage as if they were their own. They proactively identify issues, seek solutions, and drive improvements, demonstrating a sense of responsibility and commitment.
Engineers need to balance curiosity with practicality to meet short needs & long-term organizational goals.
Engineers should engage in reflective and independent thinking. Rather than passively receiving information, they actively reason and analyze situations.
Engineers should embrace challenges and view failures as opportunities for growth. Instead of seeing setbacks as obstacles, they use them as springboards to develop their abilities.
Demonstrable analytical skills are essential for identifying root causes, assessing impacts, and devising effective solutions.
Balancing multiple projects and demands simultaneously, while following management guidance, is crucial.
Required Education:
Bachelor's degree in computer science, Information Systems or related equivalent experience.
Preferred Education:
Master’s degree in computer science, Information Systems or related equivalent experience.
#DISNEYTECH
The hiring range for this position in Glendale, CA/Anaheim, CA is $138,900 - $186,200 per year and in Seattle, WA is $145,400 - $195,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.
Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Having technical issues? View the FAQs for help.
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