Senior Data and Reporting Analyst

Job ID 10110788 Location London, United Kingdom Business Walt Disney World Resort Date posted Jan. 21, 2025

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Job Summary:

About the Role & Team

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavour is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

We are seeking an experienced Data & Reporting Analyst to join the Disney Parks team at our EMEA Head Office in Hammersmith. This role combines technical expertise in data analytics with business acumen to drive commercial decisions for Disneyland Paris, Walt Disney World and Disney Cruise Line.

What You Will Do

Design and develop automated reporting solutions using SQL/Python across Snowflake, Streamlit and/or Tableau to provide real-time insights into business performance
Transform complex datasets into clear, actionable insights through data visualisation and statistical analysis
Lead the development of self-service analytics tools to empower stakeholders across Disney Destinations International
Analyse cross-channel performance metrics including web analytics, e-commerce data, and marketing campaign effectiveness
Partner with stakeholders to define KPIs and create dashboards that drive business decisions
Maintain data quality standards and implement data governance practices

Data Analysis & Insight

Lead complex cross-platform analysis combining data from multiple sources including website analytics, e-commerce transactions, marketing campaigns, and offline channels
Design and implement A/B tests and multivariate experiments to optimise conversion rates and user experience
Conduct statistical analysis to identify trends, patterns, and opportunities across different markets and segments
Develop predictive models to forecast key business metrics and identify growth opportunities

Reporting & Dashboard Development

Build and maintain automated reporting solutions using Streamlit and/or Tableau
Create interactive dashboards that enable stakeholders to self-serve their data needs
Design custom data visualisations that effectively communicate complex insights to wide audience
Implement data quality checks and automated monitoring systems to ensure reporting accuracy

Stakeholder Collaboration & Data Governance

Partner with business teams to understand their analytical needs and develop appropriate measurement frameworks
Serve as the technical liaison between business stakeholders and data engineering teams
Guide stakeholders in interpreting data and applying insights to business decisions
Maintain comprehensive documentation of data sources, transformations, and business logic in the Disney Parks EMEA Data Dictionary

Platform Management & Innovation

Act as the primary subject matter expert for analytics platforms and tools
Collaborate with third-party vendors and agency partners to optimise data collection and reporting
Evaluate and recommend new analytics tools and methodologies
Lead the migration of legacy reports to modern data stack (Snowflake/Streamlit)

Training and Professional Development

Operate with integrity, champion change and be a good ambassador for DDI and the wider Walt Disney Company (TWDC)
Operate as part of an effective and inclusive team by demonstrating an awareness of others; welcoming and valuing unique perspectives and ideas; offering support, sharing knowledge and best practices in order to contribute to overall departmental commitments
Take ownership of your professional development through regular career conversations with your line manager and utilising available resources such as D Learn, instructor-led courses and on the job learning
Proactively suggest ways to improve departmental performance and processes, leveraging technological tools where applicable
Build links with other TWDC functions to develop broader knowledge of the business
Promote and maintain an inclusive workplace, championing diversity and inclusion and make use of available resources to extend knowledge and best practice

Required Qualifications & Skills

Commercial experience in data analytics, business intelligence, or similar role
Advanced SQL skills with proven experience querying large datasets in cloud data warehouses (Snowflake desirable)
Strong statistical analysis background with focus on digital performance metrics and A/B testing
Demonstrable experience building data pipelines and automated reporting solutions
Expert knowledge of digital analytics platforms, particularly Adobe Analytics & Google Marketing Platform
Track record of translating complex data into actionable business recommendations
Bachelor's degree in Computer Science, Statistics, Mathematics, or related field
Excellent analytical & numerical kills, including data interrogation and manipulation
Experience with data visualisation tools and techniques, with platform experience in Streamlit or Tableau (desirable), or similar tools.
Experience using SQL (essential) and Python (desirable), to manipulate data, extract insights and create/set up reporting from large volumes of data.
Experience using cloud database (e.g. Snowflake)
Experience with ETL and/or Data Modelling desirable (e.g. DBT, DataOpsLive)
Experience with Version Control and documentation (e.g. Gitlab)
Relevant experience in using statistical analysis to extract insights within and across data sets.
Excellent communication, organisational, presentation and interpersonal skills
Experience with a diverse range of data sources including analytics and marketing platforms, e.g. Adobe analytics, Facebook, Google Marketing Platform.
Flexible approach with a desire to support other parts of the business
Demonstrate expertise through adopting a proactive approach to problem solving, issue resolution and the identification of new approaches

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Limited, which is part of a business we call Walt Disney World Resort.

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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Explore this Location EMEA

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.