Senior Data and Reporting Analyst
工作概要:
About the Role & Team
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavour is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.
We are seeking an experienced Data & Reporting Analyst to join the Disney Parks team at our EMEA Head Office in Hammersmith. This role combines technical expertise in data analytics with business acumen to drive commercial decisions for Disneyland Paris, Walt Disney World and Disney Cruise Line.
What You Will Do
Design and develop automated reporting solutions using SQL/Python across Snowflake, Streamlit and/or Tableau to provide real-time insights into business performance
Transform complex datasets into clear, actionable insights through data visualisation and statistical analysis
Lead the development of self-service analytics tools to empower stakeholders across Disney Destinations International
Analyse cross-channel performance metrics including web analytics, e-commerce data, and marketing campaign effectiveness
Partner with stakeholders to define KPIs and create dashboards that drive business decisions
Maintain data quality standards and implement data governance practices
Data Analysis & Insight
Lead complex cross-platform analysis combining data from multiple sources including website analytics, e-commerce transactions, marketing campaigns, and offline channels
Design and implement A/B tests and multivariate experiments to optimise conversion rates and user experience
Conduct statistical analysis to identify trends, patterns, and opportunities across different markets and segments
Develop predictive models to forecast key business metrics and identify growth opportunities
Reporting & Dashboard Development
Build and maintain automated reporting solutions using Streamlit and/or Tableau
Create interactive dashboards that enable stakeholders to self-serve their data needs
Design custom data visualisations that effectively communicate complex insights to wide audience
Implement data quality checks and automated monitoring systems to ensure reporting accuracy
Stakeholder Collaboration & Data Governance
Partner with business teams to understand their analytical needs and develop appropriate measurement frameworks
Serve as the technical liaison between business stakeholders and data engineering teams
Guide stakeholders in interpreting data and applying insights to business decisions
Maintain comprehensive documentation of data sources, transformations, and business logic in the Disney Parks EMEA Data Dictionary
Platform Management & Innovation
Act as the primary subject matter expert for analytics platforms and tools
Collaborate with third-party vendors and agency partners to optimise data collection and reporting
Evaluate and recommend new analytics tools and methodologies
Lead the migration of legacy reports to modern data stack (Snowflake/Streamlit)
Training and Professional Development
Operate with integrity, champion change and be a good ambassador for DDI and the wider Walt Disney Company (TWDC)
Operate as part of an effective and inclusive team by demonstrating an awareness of others; welcoming and valuing unique perspectives and ideas; offering support, sharing knowledge and best practices in order to contribute to overall departmental commitments
Take ownership of your professional development through regular career conversations with your line manager and utilising available resources such as D Learn, instructor-led courses and on the job learning
Proactively suggest ways to improve departmental performance and processes, leveraging technological tools where applicable
Build links with other TWDC functions to develop broader knowledge of the business
Promote and maintain an inclusive workplace, championing diversity and inclusion and make use of available resources to extend knowledge and best practice
Required Qualifications & Skills
Commercial experience in data analytics, business intelligence, or similar role
Advanced SQL skills with proven experience querying large datasets in cloud data warehouses (Snowflake desirable)
Strong statistical analysis background with focus on digital performance metrics and A/B testing
Demonstrable experience building data pipelines and automated reporting solutions
Expert knowledge of digital analytics platforms, particularly Adobe Analytics & Google Marketing Platform
Track record of translating complex data into actionable business recommendations
Bachelor's degree in Computer Science, Statistics, Mathematics, or related field
Excellent analytical & numerical kills, including data interrogation and manipulation
Experience with data visualisation tools and techniques, with platform experience in Streamlit or Tableau (desirable), or similar tools.
Experience using SQL (essential) and Python (desirable), to manipulate data, extract insights and create/set up reporting from large volumes of data.
Experience using cloud database (e.g. Snowflake)
Experience with ETL and/or Data Modelling desirable (e.g. DBT, DataOpsLive)
Experience with Version Control and documentation (e.g. Gitlab)
Relevant experience in using statistical analysis to extract insights within and across data sets.
Excellent communication, organisational, presentation and interpersonal skills
Experience with a diverse range of data sources including analytics and marketing platforms, e.g. Adobe analytics, Facebook, Google Marketing Platform.
Flexible approach with a desire to support other parts of the business
Demonstrate expertise through adopting a proactive approach to problem solving, issue resolution and the identification of new approaches
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
關於Walt Disney World Resort:
自 1971 年開幕以來,華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日,來自世界各地數以億計的賓客均慕名而來,到訪這個奇幻之地,享受一趟迪士尼假期。透過創意、創新和科技的結合,度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承,透過無與倫比的細節和超卓的賓客服務,將迪士尼的魔法栩栩如生地呈現於賓客眼前。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 The Walt Disney Company Limited,其所屬的業務部門是 Walt Disney World Resort。
The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時,將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化,所有人的想法和決策都有助我們發展、創新、創造最好的故事,並與瞬息萬變的世界息息相關。
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