Senior Data and Reporting Analyst
Detalles del empleo:
About the Role & Team
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavour is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.
We are seeking an experienced Data & Reporting Analyst to join the Disney Parks team at our EMEA Head Office in Hammersmith. This role combines technical expertise in data analytics with business acumen to drive commercial decisions for Disneyland Paris, Walt Disney World and Disney Cruise Line.
What You Will Do
Design and develop automated reporting solutions using SQL/Python across Snowflake, Streamlit and/or Tableau to provide real-time insights into business performance
Transform complex datasets into clear, actionable insights through data visualisation and statistical analysis
Lead the development of self-service analytics tools to empower stakeholders across Disney Destinations International
Analyse cross-channel performance metrics including web analytics, e-commerce data, and marketing campaign effectiveness
Partner with stakeholders to define KPIs and create dashboards that drive business decisions
Maintain data quality standards and implement data governance practices
Data Analysis & Insight
Lead complex cross-platform analysis combining data from multiple sources including website analytics, e-commerce transactions, marketing campaigns, and offline channels
Design and implement A/B tests and multivariate experiments to optimise conversion rates and user experience
Conduct statistical analysis to identify trends, patterns, and opportunities across different markets and segments
Develop predictive models to forecast key business metrics and identify growth opportunities
Reporting & Dashboard Development
Build and maintain automated reporting solutions using Streamlit and/or Tableau
Create interactive dashboards that enable stakeholders to self-serve their data needs
Design custom data visualisations that effectively communicate complex insights to wide audience
Implement data quality checks and automated monitoring systems to ensure reporting accuracy
Stakeholder Collaboration & Data Governance
Partner with business teams to understand their analytical needs and develop appropriate measurement frameworks
Serve as the technical liaison between business stakeholders and data engineering teams
Guide stakeholders in interpreting data and applying insights to business decisions
Maintain comprehensive documentation of data sources, transformations, and business logic in the Disney Parks EMEA Data Dictionary
Platform Management & Innovation
Act as the primary subject matter expert for analytics platforms and tools
Collaborate with third-party vendors and agency partners to optimise data collection and reporting
Evaluate and recommend new analytics tools and methodologies
Lead the migration of legacy reports to modern data stack (Snowflake/Streamlit)
Training and Professional Development
Operate with integrity, champion change and be a good ambassador for DDI and the wider Walt Disney Company (TWDC)
Operate as part of an effective and inclusive team by demonstrating an awareness of others; welcoming and valuing unique perspectives and ideas; offering support, sharing knowledge and best practices in order to contribute to overall departmental commitments
Take ownership of your professional development through regular career conversations with your line manager and utilising available resources such as D Learn, instructor-led courses and on the job learning
Proactively suggest ways to improve departmental performance and processes, leveraging technological tools where applicable
Build links with other TWDC functions to develop broader knowledge of the business
Promote and maintain an inclusive workplace, championing diversity and inclusion and make use of available resources to extend knowledge and best practice
Required Qualifications & Skills
Commercial experience in data analytics, business intelligence, or similar role
Advanced SQL skills with proven experience querying large datasets in cloud data warehouses (Snowflake desirable)
Strong statistical analysis background with focus on digital performance metrics and A/B testing
Demonstrable experience building data pipelines and automated reporting solutions
Expert knowledge of digital analytics platforms, particularly Adobe Analytics & Google Marketing Platform
Track record of translating complex data into actionable business recommendations
Bachelor's degree in Computer Science, Statistics, Mathematics, or related field
Excellent analytical & numerical kills, including data interrogation and manipulation
Experience with data visualisation tools and techniques, with platform experience in Streamlit or Tableau (desirable), or similar tools.
Experience using SQL (essential) and Python (desirable), to manipulate data, extract insights and create/set up reporting from large volumes of data.
Experience using cloud database (e.g. Snowflake)
Experience with ETL and/or Data Modelling desirable (e.g. DBT, DataOpsLive)
Experience with Version Control and documentation (e.g. Gitlab)
Relevant experience in using statistical analysis to extract insights within and across data sets.
Excellent communication, organisational, presentation and interpersonal skills
Experience with a diverse range of data sources including analytics and marketing platforms, e.g. Adobe analytics, Facebook, Google Marketing Platform.
Flexible approach with a desire to support other parts of the business
Demonstrate expertise through adopting a proactive approach to problem solving, issue resolution and the identification of new approaches
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Acerca de Walt Disney World Resort:
Desde su apertura en 1971, Walt Disney World Resort ha desempeñado un papel fundamental en los momentos más memorables de muchos niños y familias. Hoy en día, cientos de millones de visitantes de todo el mundo eligen este mágico lugar para disfrutar de sus vacaciones Disney. El complejo combina creatividad, innovación y tecnología para sumir a los visitantes en los cuentos clásicos de Disney y en nuevas formas de entretenimiento para toda la familia. Basados en una valiosa herencia cultural de cuentos, los cast member de Walt Disney World Resort le dan vida a la magia de Disney con una atención inigualable a los detalles y un excelente nivel de servicio para los visitantes.
Acerca de The Walt Disney Company:
The Walt Disney Company, junto con sus subsidiarias y afiliadas, es una empresa internacional diversificada líder en entretenimiento familiar y medios de comunicación que incluye tres segmentos comerciales principales: Disney Entertainment, ESPN y Disney Experiences. Desde sus humildes comienzos como estudio de dibujos animados en la década de 1920 hasta su reconocido nombre en la industria del entretenimiento en la actualidad, Disney continúa con orgullo su legado de crear historias y experiencias de clase mundial para toda la familia. Las historias, los personajes y las experiencias de Disney llegan a consumidores e invitados de todos los rincones del mundo. Con operaciones en más de 40 países, nuestros empleados y miembros del elenco trabajan juntos para crear experiencias de entretenimiento que sean apreciadas a nivel local y global.
Este puesto es en The Walt Disney Company Limited, que forma parte de una empresa comercial que denominamos Walt Disney World Resort.
The Walt Disney Company Limited es un empleador que ofrece igualdad de oportunidades. Los solicitantes recibirán la consideración de empleo sin distinción de edad, raza, color, religión o creencia, sexo, nacionalidad, origen étnico o nacional, orientación sexual, reasignación de género, estado civil o de pareja civil, discapacidad, embarazo o maternidad. Disney fomenta una cultura empresarial donde las ideas y decisiones de todas las personas nos ayudan a crecer, innovar, crear las mejores historias y ser relevantes en un mundo que cambia rápidamente.
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Explora esta ubicación EMEA
Disney EMEA tiene como objetivo impulsar el crecimiento, la innovación y la afinidad de marca en un conjunto extremadamente diverso de países con un equipo de más de 6000 empleados que operan en 59 mercados con oficinas en 29 países.
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