Secretary I

Job ID 10104069 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Oct. 30, 2024

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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

Do you enjoy being the “heart” of the team, the one everyone from new hires to senior leadership can rely on to get the job done? If so, then the Secretary position in Engineering Services at The Walt Disney Company might be right for you!

This position is part of the Resorts Engineering Services Team and supports two Managers and their Service Managers. In addition to the management team, this position will also provide support for the hourly CMC Union Cast Members.

Responsibilities

Every day in this role is different! On any given day you might:

Thoughtfully manage complex calendars
Track open hourly headcount and work with recruiting to fill positions
Monitor overtime equalization
Maintain Hourly schedules in GEMS
Submit T&E reports in Concur
Proactively resolve problems and pitch in to help
Assist with team members iPhones
Notary for documents like permits etc.
Coordinate onboarding/offboarding of team members
Process and track payments to vendors using Coupa
Maintain management schedules and track team time off using Labor Reports in SAP
Plan recognition and team events
Order supplies and equipment along with other office management duties
Manage project tracking and follow-up
Prepare reports to be shared with leaders
Compose correspondence on behalf of leader
Schedule and host Teams meetings which could include presentation sharing

Basic Requirements

Here’s what you will need to be successful in the role:

Proven success partnering and interacting with all levels of Cast Members/Employees including Executive Leadership
Prior work experience in a support or administrative role
Strong proficiency with standard office tools such as Microsoft Outlook, Word, PowerPoint, Excel
Generally tech savvy and willing to learn new skills
Professional and highly discreet while maintaining absolute confidentiality
Effective communication skills, including diplomatic and professional handling of telephone and email communications
Ability to be pro-active, resourceful, flexible, and responsible
Ability to take initiative and anticipate needs
Extremely well organized and attentive to detail
Demonstrated problem solving skills, as well as continuous improvement process skills
Strong time management skills along with the ability to be flexible with daily tasks and the ability to prioritize the daily/weekly/monthly workload
Demonstrated effectiveness in a team environment

Preferred Requirements

It would be a plus if you also had these skills:

Prior experience supporting at the Sr. Manager level
Experience working with MyTime, Overtime equalization Tool and GEMS
Familiarity with the Craft Maintenance Council agreement
Willingness to learn new software applications
Demonstrated ability to manage conflict resolution
Walt Disney World experience in a Sec 1 position

Required Education

High school degree or equivalent

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.