Executive Secretary

Job ID 10103931 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Oct. 28, 2024

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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

About the Role & Team:

Are you a born organizer? Do you keep your cool under pressure? Do you have experience supporting a high-level executive? And do you have a soft spot for Disney? If you’re nodding your head, then an Executive Support Professional position in Engineering Services at The Walt Disney Company might be right for you!

Our Executive Support Professionals are highly respected because their skills are meaningful to the success of the company. You will join a dynamic, fast-paced team that keeps the Magic working. You will work with some of the most creative, resourceful people in the business. This position reports to two Directors for Resorts Engineering Services.

What You Will Do:

You will be responsible for the day-to-day workings of the Leaders you support. The Engineering Services team makes sure everything works, from comfortable temperatures in Guest rooms to keeping kitchens up and running and everything in-between. It goes without saying that there will be expense reports, travel planning, hundreds of phone messages and endless calendar jockeying, but this job is very much about people, about forming positive relationships with your leaders and peers, and about understanding how to use the human capital within the Disney enterprise to help your Executives thrive. As the “Face” of your Executives within The Walt Disney Company, your professionalism, loyalty and demeanor are a reflection of the office, and as such, are a critical component to its success. Every day as an Executive Support Professional is different! On any given day you might:

Build a multi-city travel itinerary, taking into account time zones, weather delays, traffic and fatigue levels
Review your leader’s schedule to build-in time for things like thinking, and getting to/from meetings in our sprawling campus
Understand the day’s priorities so you can be smart about how you advise phone calls
Schedule conference rooms, meetings and video chats
Be ready to throw the entire schedule out the door when an emergency comes up, then pick it up again when the dust settles
Read relevant newspapers and trade journals so you understand the mission of the office
Draft letters and emails on behalf of your leaders
Act as “Casual Buyer” of all office supplies for the department, and handle purchase orders and vendor contracts
Prepare regular reports and summaries -- you’ll have tasks that you “Own” completely
Collaborate on projects by conducting research, writing and fact-checking
Assist with on-boarding new employees – you’ll be the “Friendly face” that newbies count on to answer all their questions, including many who are quite senior in the organization
Mentor and train other support professionals in hard skills like computer programs, and soft skills like collaboration
Plan high-profile, sophisticated events like movie premiers, product launches and offsites as well as smaller-scale gatherings such as service recognition parties

Required Qualifications & Skills:

3+ years of experience in an administrative role
Sharp written and verbal skills, including clean grammar and a robust vocabulary
Ability to multi-task and prioritize deadlines and deliverables
Strong proficiency with all types of computers, phones and office equipment
Strong proficiency in Microsoft Office programs and experience using SAP, SharePoint, and Concur
Confidence to learn new programs
Complete reliability handling confidential information
Desire to truly be conducive to your leaders and peers and to focus and contribute without being asked
Build inter and intra-team relationships
Some flexibility in your schedule – we value work/life balance, but in a pinch, a bit more time is needed
Very strong interpersonal skills and attention to detail
A professional demeanor, positive outlook and a can-do attitude

Preferred Qualifications:

Good knowledge of Facilities & Operations Services organization and Craft Maintenance Council agreement
Experience working with MyTime and Workday
Experience working in a large publicly traded company

Required Education:

High school diploma or equivalent experience

Preferred Education:

Bachelor’s Degree or equivalent experience

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.