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Quality Assurance Tester - Retail Technology

Job ID 10116716 Location Glendale, California, United States Business Disney Experiences Date posted Apr. 03, 2025
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Job Summary:

Quality Assurance Tester, Retail Technology
Disney Experiences is seeking a QA Tester with a passion for building world-class products and a desire to change the way the Walt Disney Company interfaces with its guests. We are a fast-moving group tasked with delivering cross-platform integrated Disney experiences and retail experiences that will define the interactions of families online and change the way our customers experience our digital and physical assets. Our group enjoys a high level of autonomy and exposure to all parts of Disney and all levels of the organization. We are consumer-obsessed and always strive to deliver the best experience for our users while driving the most value for the Walt Disney Company.

Responsibilities

  • Test retail POS system in a lab setting.
  • Test new experiences for our web and native properties and services used across our retail experiences. 
  • Collaborate with other QA Engineers and Developers on our team and other teams across Disney to deliver a retail experience that delight our guests.
  • Document defects, build out and execute test plans, and help debug and diagnose code issues in multiple environments and regions.
  • Help interview and onboard new talent as the team grows.
  • Participate in the Agile team ceremonies, including Sprint Planning, decomposition and daily standups.
  • Work with the QA leads to understand product requirements, design and implement test plans, and work with Development to validate the test plans.
  • Tests for reliability, consistency, and reduction of product defects. Compiles lists of defects or design issues found during testing.
  • Find and write up clear and easy to understand defects, including videos and/or screenshots.
  • Regress defects promptly
  • Contribute to the development of test cases as needed
  • Think outside the box to identify needed areas of testing
  • Work extended hours when necessary

Basic Qualifications

  • BS/BA degree or equivalent work experience required
  • 3+ year of Quality Assurance experience, as a QA Engineer.
  • Experience with web based testing tools
  • Excellent problem solving skills.
  • Excellent collaboration skills and ability to use standard software development lifecycle (SDLC) tools such as Jira and Confluence.
  • Organized, detail-oriented and able to deliver project tasks on time.
  • Strong verbal and written communication skills. Highly motivated, self-starting individual
  • Must have experience testing an enterprise wide, customer facing system.

Preferred Qualifications

  • Experience with SaaS based retail or commerce systems, such as Salesforce CommerceCloud.
  • Experience with Order Management systems such as IBM Sterling or similar systems.
  • Experience with payment systems and gateways, such as WorldPay and Chase Paymentech. 
  • Experience with Payment Card Industry (PCI) standards and Security.

Required Education

  • BS/BA degree from an accredited university or equivalent experience.


The hiring range for this position in Glendale, CA is $95,300 to $127,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Glendale, CA

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