Skip to main content
BE YOU. BE HERE. BE PART OF THE STORY.

ABC11 Troubleshooter & Consumer Intern, Summer/Fall 2025

Job ID 10111194 Location Durham, North Carolina, United States Business ABC Owned TV Stations Date posted Mar. 20, 2025
Apply Now

Job Summary:

ABC11 Troubleshooter & Consumer Intern, Summer/Fall 2025 

About the Role & Program 

Our ABC11 Internship Program with the ABC11 Troubleshooter is designed to provide a student with in-depth and hands-on experience trying to resolve viewers’ issues with business and consumer-related problems! The intern will also work very closely with ABC11 Troubleshooter Diane Wilson. 

What You Will Do 

From rip-offs to consumer investigations, our intern will develop their editorial judgment and research skills by reviewing consumer problems. A typical day includes writing emails to the business or company involved in the story, plus confirming the required information and data to move forward to investigate the claim. The intern partners with our ABC11 Troubleshooter in writing and crafting the story for multiple platforms! 

Required Qualifications & Skills 

  • Strong academic record. 
  • Committed and available to work for the entire length of the internship. 
  • Must demonstrate knowledge or current events and/or consumer news. 
  • Able to work in a fast paced, multi-platform and deadline driven environment. 
  • The ability to work well on teams and collaborative efforts. 
  • Strong written and verbal communication skills. 
  • Effective communication skills are essential, along with strong writing and video editing skills. 
  • Familiarity with long form TV and video production. 
  • Proficiency with MS Office, including Word, Excel, PowerPoint, and Outlook. 

Preferred Qualifications 

  • Major or previous coursework in Communications, Public Relations, Marketing, Advertising, Business Administration, Media Law or related major 
  • Proficient in Zoom meeting coordination 

Education 

  • Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within 6 months at time of application posting OR currently participating in a Disney College Program or Disney Internship 
  • Undergraduate students in their Junior or Senior year preferred 

Eligibility Requirements & Program Information 

  • Be at least 18 years of age 
  • Possess unrestricted work authorization 
  • Have not completed one year of continual employment on a Disney internship or Disney College Program 

Additional Information 

  • Able to have a consistent, reliable work schedule throughout the internship 
  • The approximate dates of this internship are May 2025 through January 2026 
  • All candidates must be willing to work 18 hours/week (hours and days to be determined by your supervisor) 
  • Able to provide own housing for the duration internship program in the Durham, North Carolina area 
  • Able to provide reliable transportation to/from work in the North Carolina area 

Requested Documents 

  • Candidate to provide a link to a portfolio of work samples (if applicable, please include a password in the section indicated in the application) 

Print This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description, so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed. 


The pay rate for this role in North Carolina is $17.75 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Apply Now

About ABC Owned TV Stations:

The Disney Entertainment Television group creates original entertainment and news content for the Company’s streaming platforms and its cable and broadcast networks.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with WTVD Television, LLC, which is part of a business we call ABC Owned TV Stations.

WTVD Television, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Durham, NC

The Walt Disney Company entertains, informs and inspires people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make ours the world’s premier entertainment company.

Related Jobs

OUR CULTURE

Related Content

  • Executive Leadership

    Our senior executives bring tremendous experience, visionary thinking and a shared commitment to excellence, creativity and innovation to the day to day operation of the company.

    Learn more 

  • Social Responsibility

    Explore our commitments and our work to create a better world through our stories, experiences, operations, and philanthropy.

    Learn more 

  • Diversity, Equity, and Inclusion

    At Disney, we are committed to creating a better world. A world of belonging where each person feels seen, heard, and understood. A world filled with hope and promise.

    Learn more 

  • Heroes Work Here

    Heroes Work Here reflects the long history of respect and appreciation Disney has for the U.S. Armed Services. We recognize the commitment and dedication it takes to serve your country, both as military personnel and military spouses, and value the leadership skills and sense of purpose it has instilled in you.

    Learn more 

Sign Up for Job Alerts

Get the latest job opportunities as they become available.

Watch Our Jobs

An asterisk indicates a required field.

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy. If I have elected to receive marketing messages or newsletters, I may withdraw my consent for these marketing messages at any time.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy, Cookies Policy and EU Privacy Rights.

How we use your personal information and your rights:

  1. Your personal information is controlled by The Walt Disney Company Limited of 3 Queen Caroline Street, London, W6 9PE, United Kingdom.
  2. When you visit or shop with Disney or use any Disney product, service or mobile application, other members of The Walt Disney Company Family of Companies may also use your information to provide you these services, personalise your experience and send you service related updates and communications.
  3. You have a number of rights including the right to request access to, change, or remove your personal information, or to change your marketing preferences (including withdrawing your consent at any time.) Please see our Privacy Policy to learn more about managing your marketing preferences or deleting your account.
  4. Our Data Protection Officer can be contacted by emailing: dataprotection@disney.co.uk.
  5. You have a right to lodge a complaint with the UK Information Commissioner's Office: https://ico.org.uk/.
  6. For more information about Disney's data collection and use practices please read Disney's Privacy Policy.

By clicking "Submit", you agree to our Terms of Use and acknowledge that you have read our Privacy Policy and Collection Statement.

For more information about our general data collection, use, and practices, including how to manage your preferences, please read our Privacy Policy. I have read and agree to the Terms of Use.