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Senior Manager, Logistics Program Management

Job ID 10114506 Location Celebration, Florida, United States Business Disney Experiences Date posted Mar. 10, 2025
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Job Summary:

About the Role & Team

This position is part of the Supply Chain Logistics leadership team that manages the global flow of information and product for multiple segments of The Walt Disney Company businesses. We make the impossible, possible. We do this through world-class logistics systems, optimizing logistics processes and pushing the envelope to bring innovation to how we do logistics business. Now is your chance to join our talented team that enables our businesses to be successful. 

Leader is functional owner of logistics systems products and services, delivery services relationship management, UI, UX and change management to drive the success of our logistics solutions regionally within NA, APAC and EMEA.  

Leader is project lead and delivery owner for all logistics projects and maintenance requests that optimize spend and mitigate risk; in line with the corporate strategy as well as contributing to the customer business strategy and plans. Helping the team make progress on the project by ensuring each person is working on the right tasks, helping to remove any obstacles to the team members’ progress, and protecting the team from distractions.

Leader is responsible to analyze TWDC $400M (FY23) in annual transportation spend and propose services and projects that optimize cost through utilization of system tools and processes, with full ownership of delivering on ROI value. 

What Will You Do? 

  • Program Owner of logistics end-to-end Systems: Strategic direction in support of business goals and deadlines
  • Program Owner of all technical and functional deployment and performance (business and tech support services)
  • Manage Software Development Lifecycle for the SPI team and third-party developers for first level, ensuring regular communication with business and technical stakeholders.
  • Tracking progress of program, managing risks and issues
  • Managing budgets and cost estimates
  • Logistics Product/Business Functional Owner:  Business Architecture; ORACLE liaison new feature functionality; Functional Roadmap development; Operational feasibility – strategic fit, who benefits, can we support, cost ownership, labor and processes; Systems Support/Maint. Service Delivery - CIP Lead, Business documentation (user stories, acceptance criteria, etc.)
  • User Interface (UI) Design, Configuration/Manit. and User Experience (UX) Owner:  Roadmap; Screen set and menu configuration; Agents - setup, functional test; User guides and training program; Branding; External/Internal Integrations Design/ Engagement Owner
  • User/LOB (Line of Business) Engagement Owner:  Discovery project; Ops Feasibility/Impact; Level 1/Help Desk support; Change management program lead; User provisioning.
  • Logistics Projects Business Owner: Project Lead, Delivery Owner; Agile testing partnership with EBS, iterations and signoffs; UAT lead and use-case creation; Tracking, CIP and delivering on ROI value
  • Ownership ongoing/ day to day systems initiatives:  Business requirements sign-off; Project approval of ROI and finance sign-off; Release schedule sign-off and status updates; Financial savings value proposition, logistics finance sign-off if CAPEX
  • Lead and guide the Systems, Process and Integration Managers and Business Analysts in charge of requests for system maintenance requests and incident resolution with conduct full life-cycle analysis to include requirements, activities, and design
     

Qualifications and Skills: 

  • 7 or more years’ experience with Oracle OTM, Oracle applications or equivalent, Agile, SQL, Cloud systems and software.
  • Highly skilled in Oracle /TMS experience
  • Strong analytical, project management skills
  • Ability to work independently and within a team environment 
  • Knowledge of a range of systems including but not limited to ERP’s, SAP financials, WMS, SMC, Process Weaver and Third-Party logistics.
     

Education: 

  • BS degree: Information Systems or Information Technology, Computer Science, Supply Chain/Logistics Management, Business Administration or related discipline.
  • Project Management (PMP), Business Analysis (CBAP) certification P), ITIL, Six Sigma and supply chain a plus.
     

Additional Information:

  • Disney offers a rewards package to help you live your best life! This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Merchandise Sourcing & Dist., LLC, which is part of a business we call Disney Experiences.

Disney Merchandise Sourcing & Dist., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.

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