Account Manager (Disney Institute)

Job ID 10110307 Location Celebration, Florida, United States Business Disney Experiences Date posted Jan. 14, 2025

Apply Now

Job Summary:

For over 35 years, Disney Institute has helped business professionals learn the Disney approach to customer and employee experiences. Rooted in powerful business insights on leadership, creativity, employee engagement, and quality service, the Disney approach highlights stories and examples of our culture of excellence across the Walt Disney Company. Disney Institute helps professionals, teams, and organizations around the world adapt and apply these business insights to improve their own experiences. Disney Institute offers professional development in-person and virtually through public courses, private engagements for groups and advisory services for entire organizations. Disney Institute's mission centers on delivering world-class, immersive stories though impactful content, inspiring participants from across the globe.

Part of Disney Signature Experiences, Disney Institute is highly visible within The Walt Disney Company as well as externally, and we are on a path to growing the business. We are seeking our next Account Manager (Sales Manager) role that will support Disney Institute. You will develop strong long-term B2B relationships that result in the conversion of sales for Disney Institute products and services within a specified vertical to support strong revenue growth. You will be responsible for all aspects of new business development including, Account Management, account acquisition, executive overviews, needs assessments, proposal generation, and contract negotiations.

This role is considered on-site, in the office (Celebration, FL) 4 days a week, Monday – Thursday, and remote/WFH on Friday. This may change based on business needs.

You Will/Responsibilities:

Partner with internal stakeholders including appropriate Consultants, Content and Operations teams to communicate client needs as well as establish synergies with Disney departments globally.
Develop and manage individual Account plans, vertical/industry development, and individual sales budgets to meet or exceed revenue targets for identified verticals in support of overall long-term revenue growth.
Solely responsible to ensure a qualified base of outbound and/or inbound leads are generated through timely follow-up and communication with prospects to ensure a properly filled qualified pipeline.
Use industry expertise, knowledge, and business understanding to effectively communicate the value of Disney Institute services to the industry/affiliations.
Business Acumen, problem-solving, executive interaction, Organization development, knowledge of the industries, and knowledge of the learning and development industry are key.
This position will be responsible for specific verticals. Verticals may include Retail. Healthcare, Transportation, Financial, Sports/Entertainment/Tech and more.

You Will Have/Required Qualifications:

5+ years’ experience in B2B Sales and Account Management with consistently demonstrated success in meeting performance targets
Demonstrated experience in business development, proven ability to identify new business opportunities, lead generation, developing relationships with clients, and creating strategies to grow the business. Experience in commercial sales including industry knowledge and contacts in one or more of the following verticals: Retail, Healthcare, Transportation, Financial, Sports/Entertainment/Tech
Ability to develop long-term relationships and generate leads to identify, qualify, and nurture potential customers for Disney Institute services
Ability to articulate ROI on a service-based product sale to demonstrate the value of partnering with us
Experience developing business plans and strategies to reach new business opportunities
Experience conducting ongoing market research and competitor analysis
Presentation experience including creating in PowerPoint/Keynote and presenting to prospective clients and internal executives/leadership. Strong presentation (verbal and written communication) skills
Ability to assess organizational, leadership, and training needs and develop solutions/programs to address
Ability to manage multiple Accounts and develop teams to support Account solutions
Ability to address and develop relationships at a senior/executive decision-maker level, including Directors, VPs, and C-level Officers (C-Suite)
Proven aggressive selling style, while maintaining consistency with the Counselor Sales Approach
Demonstrated strong negotiation skills that result in maximum revenue generation and legal/brand protection as well as experience with networking, partnering, and influencing abilities
Proven ability to manage change, deal with multiple priorities, and handle confidential information
Demonstrated strong problem-solving and creative thinking abilities
Excellent internal partnering skills and organizational & planning skills
Demonstrated computer proficiency to ensure that proper and accurate CRM records are kept as well as working with Word, Excel, PowerPoint, Outlook, and MAC OS

Preferred Qualifications:

7+ years’ experience in B2B sales or alliance role with consistently demonstrated success in meeting performance targets
Experience selling a learning experience or understanding of learning and development products
Proven knowledge of the Training and Development/Consulting Industry
Demonstrated proficiency with DSCS, Siebel, SAP
Organization Development and Industrial Engineering knowledge
Knowledge and understanding of Disney Institute Programs and offerings

Required Education:

Bachelor’s degree or equivalent work experience

Additional Information:

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

Apply Now

About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Business Productions, LLC, which is part of a business we call Disney Experiences.

Disney Business Productions, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter

Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.