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Sr Manager, Software Engineering

Job ID 10099482 Location Seattle, Washington, United States / Santa Monica, California, United States / San Francisco, California, United States / New York, New York, United States Business Disney Entertainment & ESPN Technology Date posted Oct. 30, 2024
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sunrise over The Walt Disney Studios Diana
"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

Overview:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

The Product & Data Engineering team is responsible for end to end development for Disney’s world-class consumer-facing products, including streaming platforms Disney+, Hulu, and ESPN+, and digital products & experiences across ESPN, Marvel, Disney Studios, NatGeo, and ABC News. The team drives innovation at scale for millions of consumers around the world across Apple, Android, Smart TVs, game consoles, and the web, with our platforms powering core experiences like personalization, search, messaging and data.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology:

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Disney Entertainment & ESPN Technology team is looking for a passionate Engineering Manager to lead the Platform team managing the Service Reliability Activities within the Commerce Growth and Identity Business Unit The Platform team is responsible for assisting in the planning, monitoring, and controlling the day-to-day operations and delivery aspects of the Site Reliability team, thus having a direct impact on the company’s subscription numbers and revenue. The team is responsible for creating and managing these critical services leveraging a multi-region architecture on AWS. This team is based out of the New York, San Francisco and the Santa Monica offices and you will be a key Engineering leader helping drive the platform team. You will have an opportunity to learn about the international landscape and challenges in operating and running tier-1 services at a global scale.

As an Engineering Leader for the Platform team, you will

● Drive the technical vision for the platform team to help operate services at global scale.

● Lead architectural and design discussions to help the teams build and operate highly scalable and reliable services.

● Work with Product Managers, Engineering team, QA, and other cross-functional teams to drive the vision and roadmap for the team.

● Lead and grow the team by hiring and retaining top engineering talent.

● Participate in Agile methodology and SCRUM processes such as Sprint Planning, Backlog grooming, Daily Standups and Retrospectives with the team.

Minimal Qualifications

  • BS degree in computer science or equivalent work experience

● 10+ years of experience providing Site Reliability Engineering support for global services

● 2+ years of people management experience.

● Demonstrated success working as a Senior Service Reliability Engineer of complex distributed tier 1 backend services in the critical path, prior to transitioning into a manager role

. ● Experience working and operating cloud based services.

● Experience hiring top engineering talent and making tough decisions.

● Strong partner and communicator with ability to articulate the team vision and technical concepts to cross-functional stakeholders.

● Ability to take decisions in ambiguous situations and a fast paced environment with constantly changing business needs.

● Excellent motivator driving influence and high throughput from the team.

● Passionate about engineering best practices and leading by example.

Nice to haves

● Experience working with Amazon Web Services.

● Prior experience implementing services in a JVM based language (Java/Scala/Kotlin).

About Commerce Growth & Identity The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. We build innovative and cutting-edge capabilities to drive subscriptions, engagement and monetization across Disney’s streaming and digital products. We enable the wide range of Disney brands to connect and engage with consumers through a unified identity, powered by shared services that are trustworthy and seamless to integrate with. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished


The hiring range for this position in Seattle, Washington or New York is $193,100 - $258,900 per year, in Los Angeles, California is $184,300 - $247,100 per year and in San Francisco, California is $201,900 - $270,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Seattle, WA

With a thriving food-and-drink scene, eclectic neighborhoods and a stunning coastal setting, Seattle is a dynamic urban enclave nestled in the Pacific Northwest. The city is bounded by Lake Washington in the east and Puget Sound to the west, an ideal location for water recreation and sight-seeing cruises.

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