Sr Manager, ESR Programs

Job ID 10103368 Location Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Jan. 28, 2025

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Job Summary:

Department/Group Description:

The Enterprise Social Responsibility (ESR) organization builds upon Disney’s long legacy of operating as an honorable and socially responsible company and being a force of good in the world. This organization works collaboratively across the global enterprise and with its segment, business unit and regional partners to create and implement innovative initiatives and programs that positively impact our communities, consumers and employees.

The children’s hospitals and wish granting program led by the Disney Enterprise Social Responsibility group is The Walt Disney Company’s philanthropic initiative dedicated to delivering joy when it’s needed most to children and families around the world. The signature children’s hospitals initiative brings comfort and inspiration to children facing serious illness and their families by working with pediatric healthcare experts to reimagine the patient experience in children’s hospitals globally.

Responsibilities of the Role:

The Senior Manager, ESR Programs will support the Director, ESR Programs in implementing and sustaining the hospital initiative globally. Key responsibilities include:

Program Management - Manage day-to-day interaction and program execution with internal stakeholders and key nonprofit partners. Clearly and timely communicate program scope, expectations, and plans. Accountable for the execution of required agreements and processes with internal and external parties to enable timely delivery of program elements. Oversee grants including administration and measurement.
Team Management – Manage team responsible for operationalizing the children’s hospitals program. Translate program strategies into organized action plans to delegate workstreams with clarity. Provide guidance, coaching, and development.
Events – Oversee and manage program events with nonprofit partners (e.g., children’s hospitals), keeping internal and external stakeholders informed and coordinated to execute each event with success.
Marketing & Communications (MarComms) – Contribute to overall CSR MarComms strategy by providing program inputs and opportunities during planning cycles and through ongoing collaboration with CSR Integrated MarComms team. Align programs with synergy priorities to enable successful execution of storytelling opportunities. Plan and execute events that support social impact work and align with storytelling priorities.
Project Management – Lead domestic project meetings with internal and external partners, monitor and track project progress, and ensure successful project execution. Provide on-going support and guidance to international project teams.
Content & Product Development – Collaborate with internal and external stakeholders to enable new content and product creation. Work closely with internal and external partners to source and deliver products to fulfill program promises.
Strategy Development Support – Support the Director in developing strategies and implementation plans for the continued development, implementation and sustainment of the children’s hospitals initiative globally.
Data & Reporting – Consistently and accurately track program and project expenses and progress to provide timely updates to leaders. Collect data and conduct analysis as required. Execute surveys and collect meaningful feedback from stakeholders to assess and improve program effectiveness.
Operations – Increase operational efficiency by identifying and championing program and process improvement opportunities. Assist in developing and managing comprehensive program documentation including SOPs and program onesheets.
Vendor Management - Manage vendor relationship for long term sustainment. Address performance issues, and facilitate contracts and financial transactions with internal and external stakeholders.
Other Tasks as Assigned – Complete other responsibilities assigned by Director.

Minimum Hiring Requirements:

under graduate degree in business, public health or hospital administration, social impact, marketing or communication or equivalent years of experience
7+ years in a project management, strategic operations, or consultancy role, in a large corporation, non-profit organization, or hospital.
3-5 years managing a high-performing team.
Program and project management skills
Microsoft suite, including PowerPoint, Excel, Outlook, Word, or Keynote
Excellent collaboration and communication skills at multiple levels of an organization
Outstanding organizational skills

Preferred Hiring Requirements:

Hospital or non-profit experience desirable
Project management tools (Smartsheet or other) experience
Marketing/communications experience

The hiring range for this position in Los Angeles area, CA is $137,200 to $183,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location Burbank, CA

Billed as the "Media Capital of the World," Burbank boasts more than 1,000 media and entertainment companies, including the main headquarters for The Walt Disney Company.