Technical Product Manager (Project Hire), Groups & Travel Agents

Job ID 10090711 Location Orlando, Florida, United States Business Disney Experiences Date posted Oct. 22, 2024

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

Join us at Disney Experiences where we bring magic to life every day. At the heart of our mission is the drive to inspire wonder and create unforgettable experiences. As part of our team, you'll play a pivotal role in pushing the boundaries of entertainment and bringing never-before-seen innovations to life!

Disney Experiences (DX) Technology & Digital is the dynamic force behind the technical solutions that power the Walt Disney Parks and Resorts. We're currently seeking a passionate Technical Product Manager to lead in our Digital Lodging product team. In this role, you'll oversee the complete development of company-owned technology-based product initiatives, from inception to launch, supporting products that enable customer gatherings and travel agent sales for worldwide bookings at our parks, resorts, and more.

The ideal candidate is a proactive self-starter with a talent for developing and implementing product strategies, roadmaps, requirements, solution design, and technical delivery plans from ideation to launch and beyond. You should have a passion for learning and a keen interest in the technical aspects of products with a consistent focus on solving customer needs. If you excel at taking ownership, driving action, and contributing to the growth of product organizations, we want to hear from you!

This is a project hire position through the end of 2026 with no guarantee of permanent placement.

What You'll Do:

Shape the strategy: Architect the Disney-owned product vision, strategy, and roadmap throughout the end-to-end product lifecycle.
Execute with clarity: Lead technical requirements analysis, design, solutions, prioritization, execution, testing, and production support with cross-functional teams, ensuring consistent communication with peers and leadership.
Define success: Define customer needs through user-centric design techniques and monitor key performance metrics to track product performance while identifying areas for optimization that enable continuous improvements through delivery.
Build relationships: Develop and maintain strong relationships with stakeholders and cross-functional collaborators, including product, engineering, data, design, commercial, and customer support.
Set the priority: Prioritize with our business, product, and engineering partners, managing technical discussions to drive alignment.
Deliver excellence: Coordinate and communicate consistent delivery of product releases and updates, ensuring timely delivery and continuous deployment.
Think proactively: Identify potential risks, dependencies, and mitigation strategies to project timelines or deliverables.
Lead communication: Passionately advocate for your product(s) both internally and externally while educating stakeholders and customers about product features, benefits, and value propositions.
Look beyond: Conduct market research to understand industry trends, competitive landscape, and customer needs.

Required Qualifications & Skills:

A minimum of 3+ years of product management experience, with a technical focus.
Demonstrated success launching and scaling products through recognizing customer needs, creating a vision, building roadmaps, identifying success measurements, and executing excellence with peers.
Strong technical knowledge with experience leading initiatives that span several teams and functional areas.
Proven ability to translate customer and business needs through requirements, design mockups, and technical solution documentation.

Proven experience operating within an agile collaborative environment.
Strong communicator with proven ability to bring clarity and direction through written and verbal communication skills.
Data and hypothesis-driven aptitude, with the ability to flex both business and technical thinking.

Preferred Qualifications & Skills:

Experience with consumer-facing products and services (i.e. websites, mobile applications, etc.)
Experience with microservices and API-oriented products.
Experience within hospitality and/or technology industries.
Experienced in Microsoft Office applications.
Familiarity with collaboration tools such as Jira, Smartsheet, and Confluence.
Familiarity with design principles and best practices.
Familiarity with CI/CD, DevOps and test automation principles.

Education:

Bachelor’s degree and/or equivalent work experience

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Orlando, FL

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