Sr. Product Manager

Job ID 10100665 Location Bay Lake, Florida, United States Business Disney Experiences Date posted Oct. 07, 2024

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

“We Power the Magic!” That’s our motto at Disney Experiences (DX) Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.
Reporting to the Manager, Technology - this role is part of the US Parks Technology & Digital team responsible for working with site partners to develop, define, and execute the strategic direction of ticketing and commercial initiatives for U.S. Parks and Resorts.
This role will be highly integrated with business and technology stakeholders throughout all phases of the product lifecycle to ensure initiatives deliver expected business and guest value.
The ideal candidate is a proactive self-starter with expertise in creating and executing a product vision. If you thrive on taking ownership, driving action, and contributing to the growth of product organizations, we want to hear from you!

What You’ll Do:

Develop and manage the product vision and roadmap throughout the entire product delivery process.
Serve as a passionate advocate for the product, both internally and externally while educating stakeholders and customers about product features, benefits, and value propositions.
Define and monitor key performance metrics to drive product decisions, while identifying areas for optimization.
Manage collaborative discussions to gain alignment and negotiate with our Business & product partners.
Prioritize with our business, product, and engineering partners, managing complex discussions to drive alignment.
Conduct market research to understand industry trends, competitive landscape, and customer needs.
Execute discovery work for new capabilities, documenting current state and desired future state to guide the development process, synthesizing findings in a clear and compelling way.
Lead requirement-gathering, user story creation, user acceptance criteria, prioritization, and execution with cross-functional teams, ensuring consistent communication with peers and leadership.
Develop and maintain strong relationships with stakeholders and cross-functional collaborators, including product, engineering, design, commercial, and customer support.
Proactively identify potential risks, dependencies, and mitigation strategies to project timelines or deliverables.
Lead sessions and creation of artifacts for Capability Mapping and functional design

Technical responsibilities (must have this experience):

• Experience in software development lifecycle (SDLC).

• Experience in Product Roadmap development including technical aspects including APIs and Integrations.

• Business technical expertise in data analysis and visualization to tell stories, identify opportunities for technology innovation, and communicate them effectively for problem solving.

• Define and map how a piece of data translates between different systems.

• Creation of business sequence and process flow diagrams. Understand, and sometimes create, sequence diagrams and processes via process engineering.

What you will need:

Minimum of 5 years of related work experience in product management, technology delivery, or strategy development.
Subject matter expertise in the generation and management of strategies and roadmaps, rooted in technology alignment with and enablement of business objectives.
Experience leading initiatives that span several teams and functional areas, integrating diverse points of view toward a solution.
Proven experience with the software delivery lifecycle.
Proven problem-solving abilities, gathering relevant partner inputs to drive resolution.
Excellent written and verbal communication skills, including an ability to facilitate complex conversations and pitch innovative solutions.
Advanced at writing business & functional requirements.
Advanced knowledge and ability to use collaboration tools to document and communicate effectively.
Advanced knowledge and ability to use visualization tools to simply illustrate and communicate complex concepts.
Experience within the hospitality industry a plus.

Required Education

Ideally has a Degree in Computer Science, Engineering, Information Systems (IS).
Bachelor’s degree or equivalent work experience required.

Preferred Education

Master’s degree in product management, technology delivery, strategy development, or related field.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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