Sr Manager Data Analytics

Job ID 10104075 Location Santa Monica, California, United States / New York, New York, United States Business Disney Direct to Consumer Date posted Oct. 23, 2024

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

Disney’s Direct-to-Consumer Product & Tech Analytics team is seeking a Senior Manager to lead a team of analysts to support the business through measurement, analysis, and insight generation for our growth and cancel product surface areas. This position will partner with product partners to help the business answer key questions about the performance of different sign-up and cancel flows, identify patterns in structured and unstructured data, and develop recommendations to improve business performance. The role will work cross-functionally with our regional marketing and business operations teams, as well as, be a key partner with data engineering and product to solve data problems. The role will be instrumental in leading a team that drives the business forward through the use of analytics to optimize sign up and cancel save funnels metrics across several newly expanded global growth and retention initiatives.

WHAT YOU'LL DO

Lead and grow a highly technical analytics team that supports our product and engineering stakeholders within the product subscriber acquisition and commerce spaces

Build strategic relationships with key technology and business partners to ensure smooth operations of analytics support

Build analyses, data visualizations, and multi-functional reporting that provides critical support to the operations and decision-making for the sign-up and commerce product spaces

Answer core business questions and provide analytical expertise on the different commerce flows on D+ and Hulu to improve the user experience and increase conversions

Advance the analytical capabilities of the business, collaborate in the design of diagnostic solutions, and deliver outstanding data insights and products

Use data visualization tools, SQL, and scripting languages to access and analyze structured and unstructured data

Use descriptive and inferential statistics (t-test, chi-square, ANOVA, correlation, Regression, Factor Analysis etc.) to understand cohort behaviors/value, and make an impact across the business

WHAT TO BRING

Unbridled curiosity, high intellectual and analytical horsepower, and a passionate pursuit of analytics driven insights and business outcomes

A degree in an analytical field (e.g. Computer Science, Math, Statistics, Economics, Engineering, Business, Business Analytics or related field)

2+ years of management experience leading teams of analysts or cross functional technical projects with high visibility

10+ years of experience in a data and analytics role with excellent SQL, Python, or R skills for complex querying, advanced analysis, performance optimization, and working with data at scale

Strong communication skills that include translating complex and technical speak to less technical business partners

Demonstrated data visualization skills with tools like Matplotlib, Tableau, Looker, MicroStrategy, Plotly, etc.

Experience delivering end-to-end analytics projects: taking them from vague requirements, to an impactful story, accessible across diverse audiences, and ultimately to a clear business outcome

Ability to build strong working relationships with teammates, business partners, and technical colleagues

NICE-TO-HAVES

Masters degree in an analytical field

Familiarity with marketing landing pages, sign-up funnel and commerce spaces

Ability to identify and appropriately call out issues to leadership

Consulting background, MBA, or other multi-industry experience

Strong motivation and ability to work independently

Outstanding written and oral communication skills

Sense of humor

Unique passions or areas of interest that influence the way you interact with others and/or do your job

The hiring range for this position in New York, NY is $159,408 - $213,840 per year and in Los Angeles, CA is $152,000 - $204,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Direct to Consumer:

Disney’s Direct to Consumer team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment helping to bring The Walt Disney Company’s best-in-class storytelling to fans and families everywhere.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hulu, LLC, which is part of a business we call Disney Direct to Consumer.

Hulu, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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