Sr. Hulu Strategic Operations Analyst

Job ID 10105007 Location Santa Monica, California, United States Business Disney Direct to Consumer Date posted Dec. 05, 2024

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Job Summary:

Hulu is an integral part of Disney’s Direct to Consumer (DTC) organization, leading premium streaming service offerings for live and on-demand TV and movies. Operating at the intersection of entertainment and technology and housed within the Disney Entertainment segment, Hulu is helping to bring The Walt Disney Company’s best-in-class storytelling to fans and families everywhere.

The Hulu Strategic Planning and Business Operations team is a highly dynamic group focused on tracking, evaluating, and driving strategic business decisions as well as ensuring implementation and smooth operations through coordination with our business partners across the organization. Working very tightly with the Hulu General Manager and in lockstep with Hulu content teams we aggregate and elevate perspectives on high-priority strategic considerations, scope and execute analyses to inform goal setting, and work cross-functionally across a wide range of partner teams such as Marketing, Product, Finance, Strategy, and Ad Sales to design and optimize workflows with an eye on Hulu-specific needs.

We are seeking an experienced and highly motivated Senior Analyst who will be an exceptional addition to our growing team. The role is focused on synthesizing data and insights across business partners to solve key business problems, craft the Hulu business narrative, track against the annual operating plan, and inform decisions by DTC leadership. The role requires strong attention to detail, a sense of accountability, high EQ, collaboration skills, and stakeholder management. The ideal candidate will have a background in management consulting, investment banking, or experience working in a strategy or business planning role within the media & entertainment or direct-to-consumer industry, loves to solve problems, and is intellectually curious.

What You Will Do

Strategic Insights and Financial Analysis:
- Track and analyze business performance in collaboration with finance, analytics, and research teams to aid goal setting and evaluation of growth opportunities
- Create and maintain databases and reports that provide visibility into key performance indicators (KPIs), enabling data-driven decision-making for leadership
- Develop and maintain detailed financial models that utilize user data and forecasts to inform strategic decisions and optimize performance across the Hulu portfolio
- Develop and analyze various business scenarios to inform strategic choices and risk assessments, ensuring preparedness for potential market fluctuations
- Structure complex and ambiguous operational / business issues and develop compelling, insightful recommendations

●Cross-Functional Collaboration:

Work effectively in a team environment, coordinating Hulu business needs

cross-functionally with key partners incl. e.g. Marketing, Content, Product, and Ad Sales

Collaborate with DTC and partner business units to build consensus and mobilize efforts toward successful execution of strategic initiatives
Collaborate with finance and DTC strategy teams to develop long-range and annual budgets and forecasts, ensuring alignment with strategic priorities and tracking performance against financial goals
Foster relationships with key stakeholders to gather insights and drive alignment on strategic priorities and initiatives
Craft presentation materials, such as memos and decks, leveraging storytelling skills to effectively communicate insights and recommendations to stakeholders

●Project and Process Management:

Track and help manage strategic initiatives involving key partners, ensuring alignment and execution against strategic goals
Identify opportunities for process improvements within the strategic planning framework, enhancing efficiency and effectiveness in execution
Assist in developing guidelines and playbooks for strategic workflows across the streaming value chain, ensuring alignment with Hulu-specific needs within the DTC ecosystem
Support the execution and ongoing management of developed processes in partnership with operational teams, including Strategic, Business, and Content Operations

Required Qualifications & Skills

BA/BS Degree
3+ years of experience
Strong analytical and technical skills (e.g., financial modeling)
High standards for work quality, attention to detail, and accuracy
Ability to be solution-oriented: troubleshoot issues, analyze the cause, quickly come-up with the possible solution(s), document the changes, and communicate the change to the organization
Ability to think strategically, analyze and interpret market and consumer information
Outstanding written and oral communication skills including the ability to synthesize and communicate highly complex and technical information
Demonstrated success in delivering results in a cross-functional or matrixed team setting
Innate emotional intelligence with a proven ability to perceive needs, issues, and preferences of others
Strong initiative and a willingness get things done with urgency and accuracy
A self-starter with the ability to work both independently and as part of a team with limited day-to-day guidance
Ability to manage multiple requests, stay organized, and prioritize in a fast-paced environment
Proficient in GSuite and Microsoft Office, particularly Excel and PowerPoint

Preferred Qualifications

Prior experience in the streaming media industry or knowledge of data and Video on Demand (VOD) and subscription-based services (SVOD) is preferred
A demonstrated interest in the media, digital and/or tech industries
Experience compiling and presenting detailed analysis to an executive audience is preferred

The hiring range for this position in Los Angeles, CA is $103,500.00-$138,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Direct to Consumer:

Disney’s Direct to Consumer team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment helping to bring The Walt Disney Company’s best-in-class storytelling to fans and families everywhere.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Hulu, LLC, which is part of a business we call Disney Direct to Consumer.

Hulu, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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