Manager, Labor Relations

Job ID 10104666 Location Lake Buena Vista, Florida, United States Business Disney Experiences Date posted Oct. 28, 2024

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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

About the Role & Team

We are a dynamic fast-paced team supporting Disney Experiences (DX) at Walt Disney World! On this team, we interpret HR processes/protocol related to Collective Bargaining Agreements (CBAs). We provide consultation and knowledge about grievances, labor management issues, effects bargaining, arbitration, contract review, drafting of proposals/grids, witness preparation, etc. and make recommendations to clients, and LR Managers & Associates on their appropriate implementation/administration. This role reports into the Sr. Manager, Labor Relations. We look forward to having you join us!

What You Will Do

Proactively assesses client and business needs and handles the development/delivery of CBA interpretation (long term impacts of language to business initiatives, research proposed business changes, etc.) to meet them, often developing multiple option solutions.
Provides input as a management team member/peer for the specific client/business by providing applicable consultation based on the CBA.
Understands the impact of assigned work, prioritizes work, develops tactical plans to ensure the completion of objectives within any constraints (e.g., budgets/costs), and advocates the Company’s position in accordance with applicable policies, the CBA, and the law during grievances.
Facilitates the arbitration process including maintaining the relationship with outside counsel, preparing witnesses and evidence, and supporting the Company argument.
Project plans and provides support for execution of negotiations and effects bargaining, including leading information gathering for union and Company partners.
Negotiates with the union on behalf of the company, including drafting Company proposals, integrating partners impacted by contract changes, handling the goals and expectations for the team, and strategizing on impacts to protect the brand.
Act as the Company point of contact for investigations and responses to governmental agencies (e.g. NLRB, EEOC and other federal, state or local agencies), using strong written/verbal communication, fact finding and analytical skills.
Develop/leads client training educating the business on changes to the collective bargaining agreement and leadership responsibility in locally honoring/coordinating the contract (executive and salaried).
Prepares and processes settlement agreements, union information requests and updates to employee records.

Required Qualifications & Skills

Minimum 3 years of leadership experience in Labor Relations, Human Resources, or related experience (e.g. negotiations preparation, bargaining, implementation and administration of CBAs).
Strong understanding and working knowledge of all aspects of labor and employment laws including, but not limited to NLRA, Title VII, EEO, ADA, and FMLA; and associated employment laws.
Ability to demonstrate tact, diplomacy, and nuanced understanding of the communication needs of different audiences and represent the Company in a professional manner.

Education

Bachelors Degree in Industrial Labor Relations, Labor Law, or related field and experience.
JD or similar training and accreditation.

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Experiences.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.