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Banquets/Catering Administrative Assistant, $22.25 - $31.95/hour

Job ID 10115269 Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted Mar. 11, 2025
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Job Summary:

Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We’ve combined the spirit of O`ahu with the magic of Disney to build a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you’ll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact?


The Administrative Assistant will fully support the Banquet Operations team with general administrative responsibilities to include calendar maintenance, facilitating amenity requests for Guests, as well as preparing reports, presentations, expense reports, managing the planning, coordination and execution of business travel. 

Additionally, the Administrative Assistant will assist with Catering general administrative duties to include, but not limited to maintaining up-to-date banquet event orders, planning in-house bookings, event billing, purchasing and managing supply inventories and other duties.

This is a full-time position reporting to the Banquet & Events Services Director and will be based in an office at our stunning Aulani Resort on Oahu, Hawaii.

What you will do:

  • Provide any requested administrative support for the Banquet Operations Team
  • Coordinate completion of tasks and projects requested
  • Accurately schedule meeting times, locations, invitees and any A/V requirements via Outlook
  • Provide professional telephone etiquette for Managers and for other administrative professionals when they are away from their desks
  • Assisting in planning and execution of cast recognition programs 
  • Prepare presentation material for department staff as requested
  • Manage the planning, coordination and execution of business travel for Managers according to Company guidelines
  • Ensure accuracy in completing expense reports for Banquet Operations team
  • Monitor department fiscal status and ensure all reports are accurate
  • Process payment requests, invoices, check requests, purchase orders and service entries in a timely manner
  • Facilitate amenity requests for guests staying at Aulani
  • Provide backup support to Sales/Catering Services support teams 
  • Other duties as assigned

Here’s what you will need to be successful in the job:

  • Minimum 3 years of related experience
  • Strong Computer Skills (Microsoft Outlook, Excel, Word and PowerPoint; Internet; SharePoint)
  • Proficient communication skills, specifically with email correspondence and telephone etiquette
  • Ability to recognize challenges and submit creative solutions
  • Proven time management skills (meets deadlines, prioritizes tasks)
  • Proven social skills/cultural sensitivity/diversity
  • Service oriented

Preferred Qualifications:

  • Experience supporting a department leader / manager preferred
  • Knowledge and understanding of Catering/Banquet or Food & Beverage Operations
  • Experience in Catering-related computer programs, purchasing programs and expense reporting programs

Benefits and Perks:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/aulani-benefits 
 


The hiring range for this position in Hawaii is $22.25 to $31.95 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with DVC Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.

DVC Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Kapolei, HI

Located on the southwestern corner of the island of Oʻahu, Kapolei is a modern hub for Hawaiians looking for urban amenities without the level of busyness the state’s capital, Honolulu, can attract.

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