Senior Logistics Analyst, APAC

Job ID 10102296 Location Singapore, Singapore Business Disney Experiences Date posted Oct. 10, 2024

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Job Summary:

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

The Senior Logistics Analyst position will manage any of the following functions in support of the flow of information and product from origin to destination; optimizing costs while meeting customer service policy commitments. Manage all aspects of logistics client relationship and customer service policy commitments for product destined to Disney Clients. Manage following aspects of logistics including, but not limited to logistics systems management, Supplier relationship management, Client relationship management, Supply Chain Partner relationship management, logistics contracting support, transportation daily flow services, freight audit/payment/claims and logistics projects which achieve service level commitments while minimizing costs.

Responsibilities:

Daily Operations Management
- Manage efficient product flow and strategies via exceptions management to meet product demand.
- Manage all shipments from Supplier cancel date, delivery compliance, consolidation, to distribution center appointments utilizing system to accomplish consistent days in transit.

Network Optimization
- Logistics network flow optimization – lane, hub and flow processes
- Freight terms optimization – Convert Supplier managed freight costs imbedded in first cost to Disney managed freight

Logistics Management System (ORACLE)
- Manage the system users or directly manage daily operations – ready to ship, planning, shipment tendering, consolidation, delivery receipt, audit and payment.
- User operating guidelines, training and performance
- Data integrity validation, communications exceptions resolution

Supply Chain Partner Performance
- Performance dashboards and metrics standards
- Quarterly supply chain partner performance continuous improvement feedback sessions and action planning.

Supplier Relationship Management
- Logistics systems access and Supplier shipment booking management
- Training manual, training and improvement/issues resolution

Disney Internal Clients Relationship Management
- Create and maintain the Logistics Client Service Policy quarterly metrics, scorecards and dashboard.
- Identify variances, reasons and coordinate Logistics management quarterly internal and external reviews to drive continuous improvement
- Inbound reporting – status of orders to merchants, planning and distribution center.
- Logistics models for our clients (e.g. estimated landed cost estimates/actual, cycle time, alternative transit costs, etc)

Logistics Projects
- Manage projects as identified in our business planning and shipment execution process that drive improvements in service, cost systems or other areas as deemed necessary independently.
- Create and maintain the Logistics Client Service Policy quarterly metrics, scorecards and dashboard.
- Identify variances, reasons and coordinate Logistics management quarterly internal and external reviews to drive continuous improvement
- Freight terms optimization – Convert Supplier managed freight costs imbedded in first cost to Disney managed freight

Ops Process Integration
- Support managers to provide training and leverage best practice across different regions and LOBs
- Support and implement the ops for new origins, destinations and business expansion in APAC as SME

Requirements:

4 years minimum of Transportation/Logistics related responsibility. Experience with managing logistics operations for multiple countries/areas in APAC region with knowledge of customs regulation
Proficient in MS PowerPoint and excel to perform Data analysis,
Ability to implement global strategies to improve service, quality and cost of logistics across all lines of business, across all sites.
Great change management and collaboration skills.
Excellent relationship skills with ability to work in a global, multi-functional environment with all levels of stakeholders, from Executives to Subject Matter Experts.
Demonstrated verbal, written, facilitation and presentation skills in English
Critical thinking & problem solving to assess logistics opportunities and provide actionable outcome-based solutions.
Desired – bachelor’s degree or equivalent
Good project management experience and skills,
ORACLE OTM or TMS experience a plus, Logistics Management certification a plus, SQL and Tableau proficiency a plus

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with TWDC (China) Ltd. Shenzhen Branch, which is part of a business we call Disney Experiences.

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Explore this Location APAC

For over 70 years, The Walt Disney Company has been entertaining consumers in Asia Pacific – and enriching people’s lives. Today’s consumer can discover new branded experiences in many ways and in many markets across the APAC region.