Principal Product Manager, ML Platform

Job ID 10090226 Location San Francisco, California, United States / Santa Monica, California, United States / New York, New York, United States / Seattle, Washington, United States Business Disney Entertainment & ESPN Technology Date posted Nov. 19, 2024

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Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also redefining Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to improve flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we believe you’d love working for Disney Entertainment & ESPN Technology

Building the future of Disney’s media business: DE&E Technologists are crafting and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and improve how audiences experience sports, entertainment & news.

The Product Management team guides the strategy and vision for Disney’s incredible global digital products portfolio - from Disney+, Hulu, ESPN+ and the ESPN App to Marvel Unlimited, National Geographic, ABC and ABC News, and film websites and games. This team impacts the way millions of people around the world experience and engage with Disney’s iconic stories and unmatched content in more personalized and immersive ways, using innovative technologies ranging from Machine Learning to Extended Reality.

Job Summary

Machine learning powers applications at The Walt Disney Company including personalization and search for hundreds of millions of subscribers across Disney+, Hulu, Star+, ESPN and more. Our in-house machine learning platform enables applications like these at global scale across multiple products. We aim to accelerate and democratize ML innovation so we can bring more magical experiences to Disney fans, new and old. The possibilities to use Machine Learning and AI for positive consumer and business impact are limitless, and we’re just getting started.

As Principal Product Manager for ML Platform, you will be at the forefront of building the foundational AI/ML platform that is used across our entire product suite and customer base. This role involves leading the strategy, development, execution, and evolution of the ML Platform, an ML toolkit and underlying infrastructure that enables data scientists and ML engineers to build and operate end-to-end ML workflows on our ML Platform. You will work closely with a cross-functional team including engineers, data scientists and product managers to deliver innovative solutions that meet the evolving needs of our customers.

The scale at which we operate is unique – not only do we have hundreds of millions of subscribers to delight and entertain, but we also have hundreds of customer touchpoints across multiple consumer products through which we should deliver a seamless experience. This is just one of the ways machine learning can help.

This is an ideal role for someone who thrives in ambiguity and has a consistent track record of contributing to the product strategy and roadmap for a complex machine learning problem space. You should be able to balance pragmatism and product intuition to achieve significant impact for a rapidly growing customer base at global scale.

Responsibilities

Lead the strategy, roadmap, and execution for our ML platform
Collaborate closely with engineering & Data Scientists while working in an agile software development environment
Define product requirements, objectives, and success metrics for the ML platform
Gather and incorporate product feedback into subsequent product releases
Conduct research and competitive analysis to identify new opportunities in the field of Machine Learning and Data Science
Work closely with customers to understand their needs and incorporate feedback into product design and features
Create a delightful, self-serve product experience to power the ML platform for use by all AI practitioners with ease and speed
Lead teams on all business readiness activities, including product planning, sequencing, testing, user education, rollout, iteration, and support
Be the internal champion of AI/ML to technical and non-technical partners

Basic Qualifications

10+ years of experience in Product Management or other relevant experience
Experience working with AI/ML Products with understanding of machine learning / data science methodologies
Knowledge on ML infrastructure for data storage, data wrangling, feature storage, feature execution, model deployment, infrastructure management etc.
Experience in conducting market research and competitive analysis
Passion for technology and innovation, with a customer-centric approach to product development
Adept at building, measuring and reporting against fundamental product metrics
Exceptional written and verbal communication skills at all levels of organization and partners

Preferred Qualifications

Prior experience with streaming services and/or media products
Familiar with A/B experimentation methods and hypothesis-driven development
Strong experience working on search & recommendation systems

Required Education

Bachelor’s degree in a relevant field required

The hiring range for this position in Santa Monica, CA is $ 184,300 – $ 247,100 per year, in San Francisco is $ $201,900 - $270,700 and in NYC and Seattle is $193,100 - $258,900 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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