Senior Manager, Technology (Cloud Infrastructure and Datastore Architecture)

Job ID 10112430 Location Orlando, Florida, United States Business Disney Experiences Date posted Feb. 19, 2025

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Job Summary:

In a galaxy far, far away, the valiant team at Disney Experiences (DX) Tech & Digital embarks on a mission to power the magic across the universe. Our squadron crafts legendary immersive digital experiences for the galaxies premier vacation brands. We deliver these experiences to beings across the galaxy through Disney's Parks & Resorts, Disney Cruise Line, and Disney Vacation Club. Our responsibility spans the entire digital and physical Guest experience for all technology and digitally led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise sectors, as well as other innovative ventures like 'Hey, Disney!'

About the Role & Team

The position of Sr. Manager of Technology will be responsible for the team and portfolio within the Cloud Infrastructure and Datastore Architecture area. This includes standards, best practices, design and delivery of platforms that support the entire Disney Experiences organization. If selected for this role, you will report to the Director of Technology, Solution Architecture.

What You Will Do

The position will include the following duties & accountabilities:

Lead teams in the design and delivery of infrastructure, datastore, and messaging solutions that are highly resilient and secure, while enabling efficiency across the Disney Experiences organization.
Drive on-time on-budget delivery on an incredibly diverse portfolio using agile methodologies, with heavy emphasis on an iterative approach resulting in world class solutions.
Team & Talent Management of Cast (Disney Employee) and Contractors within the Team. Maintain a supportive, collaborative and constructive environment for growing high performing Individuals and Team.
Financial Ownership of the allocated Budget for the Portfolio. Including managing forecasts, actuals, and variances.
Stakeholder Management across Technology, Product, and Business. Establish and maintain relationships, with clear expectation management. Understand challenges and proactively collaborate to resolve.
Opportunity Management to identify how our portfolio can deliver on or contribute to solutions to better serve our partner teams, and ultimately, our Cast and Guests.
Project Management of technology delivery for work efforts, ensuring reliability in delivery activities, dates and resource planning.
Communication & knowledge sharing of portfolio capability at all levels of the organization. Effective communication with diverse audiences in a technical and non-technical manner.
Drive improvements to processes, technology, and interfaces that improve the effectiveness of the team.

Required Qualifications & Skills

At least 10 years of relevant, progressive experience in Technical Design, Delivery, Operations and Management.
Demonstrated experience in Infrastructure Engineering Management and Software Engineering Financial Management
Executive Written & Verbal Communication Skills
Experience in design, development, and implementation of highly scalable, high-volume software systems and components.
Experience in organizations practicing Agile best practices.
Strong partner and communicator with ability to articulate the team vision and technical concepts to cross-functional stakeholders.
Ability to take decisions in ambiguous situations and a fast paced environment with constantly changing business needs.
Excellent motivator driving influence and high throughput from the team.
Passionate about engineering best practices and leading by example.

Education

Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study and/or equivalent work experience

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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Explore this Location Orlando, FL

Whether you’re a theme park enthusiast, bird watcher, foodie, water sports fanatic, sun worshipper, arts patron, serious shopper or anything in between,the possibilities are endless in Orlando. And wonder is always within reach.