Housekeeping - Full Time, Walt Disney World

Job ID 1243486BR Location Orlando, Florida, United States / Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Nov. 14, 2024

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Job Summary:

Housekeepers have passion and dedication for creating magic for our Guests during their Walt Disney World® Resort stays by ensuring the highest standards of cleanliness & outstanding Guest Service! The Housekeeper cleans Guest rooms, including stripping and making beds, cleaning floors, dusting, and replenishing items such as linens and amenities. We also monitor work orders, use technology to respond to Guest requests, and report maintenance needs.

The pay rate for this role in Florida is $21.00 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Responsibilities:

Clean assigned rooms within shift time requirements, passing inspection including self-inspections (Averaging 14-22 rooms)
Cast Members will handle cleaning chemicals and supplies
Clean and sanitize Guest rooms by cleaning floors, making beds, emptying trash and recyclables, electronics, telephones, windows, mirrors, glass, dusting all surfaces, clean and disinfect bathrooms by scrubbing basins, bathtubs, shower walls and doors, toilets, and tile floors with proper chemicals
Maintain cleanliness of employee areas and housekeeping carts and tools
Replenish all Guest amenities such as soaps, towels, tissues, and coffee
Use a smartphone to access Guest room assignments and submit work orders
We transport cart with cleaning supplies, amenities, and linens to assigned Guest rooms and acquire needed cleaning supplies from supply room
Report unusual room conditions or rooms in need of repair
Handle all guest concerns according to established service standards advising leader of actions taken
Ensure Guest happiness!
Work in outdoor settings during multiple weather conditions
Complete tasks with accurate use of tools or systems related to performance of assigned responsibilities
Additional personal protective equipment (PPE) such as face shields, gloves, goggles, and refillable hand sanitizers may be required

Basic Qualifications:

Must be at least 18 years of age to be considered for this role
Minimum 2 years of full-service or resorts housekeeping experience
Speak and read English to communicate with guests
Perform all job responsibilities safely using PPE and within range of motion with appropriate tools
Prolonged standing and walking to multiple areas of the resort to access and clean rooms, including climbing stairs
Physical role requiring repetitive heavy lifting, pushing, pulling, bending twisting, and kneeling
Full-Time requires full availability for any time-of-day, any day, including nights, weekends, and holidays

Preferred Qualifications:

Bilingual
Valid Driver's License

Additional Information:

At Walt Disney World we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like Cast best-in-class discounts, and access to tuition assistance through Disney Aspire.

SCHEDULE AVAILABILITY:
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

SUBMITTING YOUR APPLICATION:
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KEYWORD: Housekeeping, WDWCasting

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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