Network Operations II

Job ID 10103771 Location Morrisville, North Carolina, United States / Bristol, Connecticut, United States / Las Vegas, Nevada, United States / The Woodlands, Texas, United States / Charlotte, North Carolina, United States Business Disney Entertainment & ESPN Technology Date posted Nov. 25, 2024

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Job Summary:

Department/Group Overview:

Network Operations provides first line support and troubleshooting for large scale production issues as well as implementing Data Center builds. Working closely with both the Network Engineering team and Systems Operations, the Network Operations team ensures maximum uptime of services and speedy resolution of all issues.

Job Summary:

Network Operations II are expected to be well versed in numerous networking protocols, technologies and troubleshooting methodology. Utilizing this unique skill set, NetOps provide first line support to all departments with regards to traffic flow and network issues / inquiries. NetOps is also responsible for populating new DC builds in terms of configurations and documentation, and support the needs of other teams with regards to their specific technologies.

Responsibilities and Duties of the Role:

Provide first line support for all network issues
Work with Network Engineering to implement Data Center Builds
Produce accurate and easily parsable documentation for any new builds or procedures
Performing routine hardware and software upgrades and configurations

Required Education, Experience/Skills/Training:

BA/BS degree in Computer Science, Information Technology, related software engineering field or equivalent practical experience
3+ years of technical experience in network, security, and transport related fields
Able to work non-traditional hours, in non-traditional settings. This includes occasional weekends, evenings, and holidays
CCNA certification preferred
Experience with routing and switching technologies in datacenter networks
Demonstrated expertise and understanding of the TCP/IP protocol suite
Experience and fundamental knowledge of transport, network and internet routing concepts, security policies and peering; specifically, BGP, OSCP, TCP/IP, IDS/IPS, DWMD
Substantial experience administering Cisco product lines (IOS, IOS-XE, IOS-XR and NXOS)
Strong knowledge of firewall technologies
Working knowledge of both Cisco Campus and VXLAN environments
Knowledge of network and information security practices with specific regard to cisco ASA operation
Working knowledge of Layer 3 routing protocols: BGP, EIGRP, etc.
Experience with Linux

The hiring range for this position in Charlotte, NC is $82,900 - $111,100 per year, in The Woodlands, TX is $82,900 - $111,100 per year, in Las Vegas is $82,900 - $111,100 per year and in Bristol, CT is $87,100 - $116,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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