Digital Operations Coordinator, 12 Month Fixed Term Contract

Job ID 10101038 Location Milan, Italy Business The Walt Disney Company (EMEA) Date posted Oct. 01, 2024

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PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

The Disney Advertising Sales portfolio covers world leading brands within The Walt Disney Company's Media Networks segment. This includes family favorites Disney, Pixar, Marvel, & Lucasfilm as well as general entertainment networks ABC, Star, & FX and our iconic factual brand, National Geographic.

Designed to maximize revenue, drive operational efficiency, and provide top tier sales and partner support, the Client Services team plays a vital role in reaching our targets and maintaining high standards in relationships with advertisers and agencies.

The successful candidate will work with a Digital Operations Client Service Supervisor to plan and execute the operational elements of the advertising campaigns we sell. It begins with pre-sale guidance and media planning, and continues through campaign set up, analysis, optimization, reporting, and invoicing, covering all forms of advertising activity across our digital properties.

There will be a specific focus on video advertising within our flagship product, Disney+, as well as additional digital assets: websites, apps, and social platforms.

The Digital Operations Coordinator supports and delivers successful campaigns, and helps our clients unlock the full potential of our brands and products.

This is a 12-month Fixed Term Contract position and will be based 4 days a week in our Milan office, with one day working from home.

Areas of Responsibility

Support for sales in the campaign planning phase and available inventory; based on the inventory, create media plans, enter orders, traffic campaigns, optimize campaign KPIs, develop reporting, and support the billing process.
Creation, activation, analysis, and optimization of campaigns, providing adequate reporting for the team and clients.
Serve as the point of contact for clients and the sales team for any requests related to campaigns. Resolve issues related to the delivery of advertising, with particular attention to quality and technical problems, liaising with the EMEA/Global Disney advertising sales teams.
Maintain relationships with third-party technology platforms, ensuring day-to-day collaboration with regional and local teams on all matters concerning legal/privacy/technology, especially in the context of programmatic campaigns.

Experience and Professional Qualifications Required

Graduate level or equivalent experience
Plus proven experience in the advertising sector, either publisher/agency side or in ad tech
Demonstrated ability in activating campaigns, producing accurate and relevant insights, and optimizing performance
Strong understanding of programmatic advertising, technologies that power it, and key vendors in the space
Strong PowerPoint and Excel skills
Excellent standard of written English and Italian for business proposals

Additional Information

Travel may be required

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About The Walt Disney Company (EMEA):

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with THE WALT DISNEY COMPANY ITALIA SRL, which is part of a business we call The Walt Disney Company (EMEA).

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