Ben’s Journey from Human Resources to Facility Services
Ben began his Disney journey in Human Resources at Hong Kong Disneyland Resort during the exciting openings of new attractions such as Toy Story Land, Grizzly Gulch, and Mystic Point. Over his 12-year career, he credits his career transition advancement to Disney’s supportive environment across all lines of business.
Ben joined Hong Kong Disneyland in Human Resources, where he had held various roles including Compensation and Benefits and Business Partner servicing different accounts, including Facility Services. Ben’s career took an unexpected turn when he noticed a unique opportunity within his account. Despite it being unconventional, Ben pursued and successfully secured the role, and has since become a key member of the Facility Services team. Currently as a Facility Asset Management Manager, Ben encourages new cast members to explore the diverse and endless career opportunities at Disney, even if they seem unimaginable. He highlights the support from leaders and colleagues, as well as his own courage to believe in his potential and to try new things, has been essential to his success.
“Don’t be afraid to imagine whatever opportunities you can think of. I studied Economics and began working here in Human Resources. Now I work in Facility Services. This is a place full of opportunities,” said Ben.
Throughout his 12-year Disney Career, Ben has had the opportunity to work with a multitude of partners, which has helped him approach new projects with a broad perspective. He often collaborates with multiple lines of business at a time, and it challenges him to look at each project from varying angles to find the best solutions. The strong partnerships Ben has developed with fellow cast members through the years are the foundation of success in his role because the projects he works on affect day-to-day operations.
“You have a good level of trust after working here for so long. People know that you’re really handling things for them,” said Ben.
Ben’s supportive leadership and strong partnerships with other cast members has inspired his work and helped him to grow. The people at Hong Kong Disneyland are why he’s stayed at the company for so long.
“All of the people here have been willing to share their experiences and give me advice. Also, my team has supported me a lot which has helped me on new adventures,” Ben said.
If he had to give advice to someone looking to start their career journey, Ben would say not to be afraid to embrace the possibilities ahead. Take his own experience as an example, when he began in Human Resources he never imagined he would one day transition to become a Facility Asset Management Manager, and he anticipates what lies ahead as he continues to grow. There are countless opportunities available within Hong Kong Disneyland, and as long as you take the proactive steps forward to pursue them, you will discover a wealth of supportive cast members and leaders ready to help you reach your Disney dream position.
Are you ready to embark on your Disney journey?