Dry Dock Entertainment Technical Manager

Job ID 10111398 Location London, United Kingdom Business Disney Cruise Line Date posted Jan. 31, 2025

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Job Summary:

About the Role & Team

Under the oversight of Senior Manager, Dry Docks, this role manages the approved dry dock scope of work for Disney Cruise Line’s fleet’s entertainment technical.

You’ll spend around a third of your time planning and executing entertainment technical work during a vessels refit period (dry dock). You will be responsible for writing the full, detailed scope of work on designated approved scope of work for Entertainment Technical work to be undertaken during the dry dock. Additionally, you will provide detailed specifications on the entertainment-related technical aspects of the interior work to be undertaken to sub-contracting companies for contract bidding quotations (ca. 20% of your time).

With your experience with technical entertainment equipment and setup, gained either on cruise ships or e.g. in large scale theatre productions, you understand that collaborating with various stakeholders, third party vendors and contractors is crucial to complete projects on time and in budget.

This role is based in Disney Cruise Line’s London Hammersmith office and requires approx. 3 months of global travel per year – incl. full presence during dry dock periods.

What You Will Do

Plan and execute Entertainment Dry Dock work
Responsible for writing the full, detailed scope of work on designated approved scope of work for entertainment technical work to be undertaken during the dry dock
Provide detailed specifications on the technical aspects of the technical entertainment work to be undertaken to sub-contracting companies for contract bidding quotations
Produce technical product specifications as required, consult with external bodies for compliance and best practice
Provide full breakdown and evaluation of vendor bids quotations to the senior leadership team
Conduct research into new ideas, products and upcoming regulatory changes to ensure all entertainment work are future proof
Liaise with Operational teams, including Manager Entertainment Operations, Manager Entertainment Technical Operations, and DLE for Dry Dock entertainment work planning
Partner with Shipyard, Walt Disney Imagineering, contracted vendors, and external regulatory bodies as required
Manage additional consulting team members engaged for specific tasks/areas
Responsible for effective communication to shipboard leadership on designated Dry Dock entertainment work to be undertaken during the vessels dry-docking period
Liaise with ships leadership for feedback on project delivery and ongoing support requirements
Liaise with Shipboard Senior Management for technical support including additional labour, approved scope coordination, and warranty support as required
Negotiate most advantageous choice of Vendor for contract selection with Quality and Cost prime considerations, in collaboration with Purchasing and Logistics
Manage labour and material finances to ensure technical entertainment dry dock work meet budget requirements
Lead dry dock consultants on scope of work under area of responsibility
Oversee and quality assure product delivery and provide consultant and vendor performance feedback/data
Ensure Vendor Safety / Technical entertainment standard is compatible with Disney quality assurance and all Technical Safety implications are considered
Oversee Vendors work through the whole of the process
Provide monthly and, ad hoc as requested, reports on designated dry dock and project work
Provide quality assurance through the design, installation and completion process
Accompany sub-contractors onboard whilst undertaking work and ensure that sub-contractors provide all material safety certification, as fitted drawings and manufacturers manuals where appropriate
SMS responsibility to uphold the general safety management responsibilities in areas under their control.
Involved in dry dock 3rd party contractor/vendor selection process for areas of responsibility; indirectly influence and direct third-party contractors/vendors supporting dry dock

Required Qualifications & Skills

Relevant tertiary technical entertainment or related degree or higher national diploma
Cruise sector technical operations knowledge, Professional qualifications in relevant marine regulations; Drives continuous improvement
Significant technical entertainment engineering experience, gained either on cruise ships or large-scale theatrical productions
Significant project management experience in a corporate matrix environment
Office Technical Entertainment Operations and Ship Management experience
Previous significant financial responsibility (+$1m)
Confident in manage third party contractors and vendors
Ability to build effective professional relationships across different cultures
Ability to quickly establish an internal & external network of marine professionals within a global environment
Flexibility to work with ships in different locations and time zones, Flexibility to work with shore side teams residing in US and UK offices

Preferred Qualifications

Professional training in marine regulations
Previous Dry Dock experience required with emphasis on repair and replacement of entertainment equipment on modern large passenger vessels
Ideally, sea-going technical entertainment engineering experience with cruise sector technical operations experience

The Perks

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About Disney Cruise Line:

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard our growing fleet of ships and Disney’s island destinations in The Bahamas, our exceptional crew and cast members provide legendary Disney service and enchanting entertainment to our guests that only Disney can deliver.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Co., Ltd, which is part of a business we call Disney Cruise Line.

Magical Cruise Co., Ltd is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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