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Social Media Supervisor (FTC)

Job ID 10102793 Location London, United Kingdom Business The Walt Disney Company (EMEA) Date posted Oct. 14, 2024
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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

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Job Summary:

About the Role & Team

This is a fixed-term contract we anticipate will last until November 2025.

Are you an experienced Social Media professional looking for a new opportunity? We have an opening for a Social Media Supervisor to join the Disney+ EMEA Social & Comms team! Our team is accountable for leading and delivering all the fantastic promotional campaigns for our local original titles, select general entertainment titles and long running series, including Rivals, Extraordinary, FX's The Bear, Only Murders in The Building, Grey’s Anatomy, Dr. Odyssey and 9-1-1 and many more. As well as brand campaigns throughout the year, including Christmas and Summer.

Do you enjoy getting involved quickly, devising and delivering impactful social brand campaigns that will generate reach and engagement, and ultimately funnel viewers back to watch our shows on Disney+? Then we'd love to hear from you! In this role, the Social Media Supervisor will have direct responsibility for ensuring EMEA markets can deliver their own activations and social content through an established approval process.

This role will require you to be in the office 4 days a week.

What You Will Do

  • Own social brand campaigns for a range of shows and movies on Disney+, working with the wider marketing and comms team to devise and deliver on both platform and campaign strategy.
  • Lead Always-On content creation, ensuring the delivery of consistent, high-quality content that drives engagement and enhances brand attribution across the Disney+ platforms.
  • Day-to-day work with the Social Coordinator to factor Always On and brand campaign beats into the Disney+ content calendar and ensure posts are in-line with business priorities.
  • Support cross-company social media priorities and initiatives, driving both strategy and creative direction while working with Studios and other LOBs on major projects and events.
  • Manage the content approval workflow alongside the team intern; coordinate internal partners to ensure published content aligns with brand standards and receives timely approval.
  • Be the point of contact for local EMEA markets, host bi-weekly meetings and act as the bridge between global and local teams, adapting content strategies to fit regional needs whilst still maintaining cohesive brand messaging.
  • Mentor and supervise the team's intern, conduct regular 1:1 meetings, offer feedback, and create opportunities for professional and personal growth.
  • Conceptualise and implement social-first stunts and campaigns that create buzz, drive engagement, and strengthen brand attribution.
  • Report regularly on campaign performance, share insights with wider business and voice recommendations on how to accelerate impact and improve efficiency.
  • Keep up to date with emerging content trends, platform tools etc, to ensure strategy is evolving in-line with the industry, ensuring local EMEA markets and Regional teams are informed too.

Required Qualifications & Skills

  • Professional experience in social media marketing departments (client and/or agency).
  • Outstanding written, verbal, and social copywriting skills, with a strong command of grammar, punctuation, and style.
  • Extensive experience managing social content calendars with a strategic approach.
  • Strong understanding of social media platforms and the UK social landscape, you will know what’s trending each week and be familiar with best practices for each platform.
  • Experience briefing campaign elements to agencies and creative teams, collaborating closely with designers and video editors to deliver campaign assets.
  • Collaborative team-player who can continue to empower and influence others whilst under pressure. Confident and outspoken while being diplomatic and tactful.
  • Ability to sell in ideas, concepts and gain the trust of senior stakeholders.
  • Proven ability to work in a highly matrixed environment where cohesiveness and flexibility are key.
  • A love of television and pop culture is essential.

Preferred Qualifications

  • Experience of working with Content Management Systems (native and third party)
  • Experience with Photoshop

The Perks

  • 25 days annual leave
  • Private medical insurance & dental care
  • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
  • Excellent parental and guardian leave
  • Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About The Walt Disney Company (EMEA):

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Limited, which is part of a business we call The Walt Disney Company (EMEA).

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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Explore this Location EMEA

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.

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