Vacation Club Guide - Licensed
Job Summary:
About the Role & Team
Do you have the gift of making quick, easy connections with people? Do you instinctively know how to sell in a way that’s as friendly as it is persuasive? And do you have a true passion for the Disney legacy and brand? If you’re nodding your head yes, then a Vacation Club Guide position at Walt Disney World might be the opportunity you’ve been looking for.
The Disney Vacation Club is a vacation ownership/timeshare that gives our Guests the chance to enjoy Disney experiences around the country for years to come. Selling the Disney Vacation Club is a true team effort, but it all comes down to the Vacation Club Guide, who helps our Guests understand why ownership makes sense for their future. Vacation Club Guides earn a guaranteed salary -- plus commission -- so if you think you have the skills and personality to unleash unlimited earning potential, apply today to join the team!
If selected for this role, you will report to the Sales Manager.
This is a Full-Time role.
What You Will Do
As a Disney Vacation Club Guide, you will provide daily face-to-face, telephone, and video sales presentations to Guests and DVC Members, using the counselor sales approach/training produced by the DVC Sales Management team. You will move prospects and Members toward a buying decision by giving the Disney Vacation Club message and demonstrating in-depth product knowledge on both Disney Vacation Club and Walt Disney World. This is a sales role with high earning potential.
Every single day as a Vacation Club Guide is different! On any given day you might:
Through relationship selling, make and close sales of the Disney Vacation Club.
Diagnose opportunities and develop action plans.
Build relationships with internal partners and Guests.
Handle numerous tasks and priorities to close contracts.
Identify short and long term goals to reach sales revenues.
Foster and maintain long-term relationships with Members.
Capture high interest leads through various sales and marketing tactics, including in-person and virtual opportunities.
Interact with people in Florida, United States, and from around the world.
Display sales versatility by being able to offer program overview by phone, chat, webinar, and in-person.
Exercise your acumen and knowledge of the Disney Vacation Club products and relevant information on the Disney Brand.
Develop referrals and leads through guest contact and consistent follow-up activities.
Give descriptive details on features of Disney Vacation Club properties, as well as articulate the benefits of vacationing with the Disney Vacation Club.
Advocate the allocation of appropriate amounts of points to accommodate both prospects and Members.
Work alongside your fellow Disney Vacation Club team members at various locations, including the resort model rooms and off-site destinations to service guests and DVC Members.
Generate sales through the utilization of proper sales closing techniques and initiate transactions in the contract system.
Have access to sales specific training and ongoing professional development opportunities unique to the Disney brand.
Required Qualifications & Skills
A Florida Real Estate license that is currently active and in good-standing.
Self-motivated and ability to thrive in an entrepreneurial environment.
Willing and able to work weekdays, weekends, variable shifts, holidays, and travel at times.
Able and comfortable in working onsite at a single location (non-field) structured environment, telephone sales, and often unique sales/marketing channels.
Excellent telephone skills, computer proficiency, guest service and relationship building skills.
Have impeccable follow-up skills to nurture pipeline opportunities that contribute to growth of individual prospect and member base.
Have a dynamic win-win attitude and the ability to communicate with people effectively.
Ability to handle multiple lead opportunities on a daily basis.
Proven success working in a competitive sales environment is a plus.
Excellent people skills and a friendly attitude.
Demonstrated history of taking the initiative and being a self-starter.
Exceptional verbal and writing skills.
Preferred Qualifications
Experience with sales consultation.
Knowledge of the timeshare industry programs.
Education
High School Diploma or equivalent experience.
Current, active and in good-standing Florida Real Estate License.
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
#LI-MM4 #DXMedia
About Disney Vacation Club:
Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Vacation Club Sales and Services, Inc., which is part of a business we call Disney Vacation Club.
Disney Vacation Club Sales and Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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Hiring Process
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Explore this Location Lake Buena Vista, FL
Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.
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