Senior Analyst, Commercial Intelligence

Job ID 10107817 Location Lake Buena Vista, Florida, United States Business Walt Disney World Resort Date posted Dec. 17, 2024

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Job Summary:

About the Role & Team

Are you energized by the idea of pioneering new insights across all Walt Disney World (WDW) Commercial Strategy teams, including Sales, Marketing, Pricing, Yield, and Product Strategy? If so, the Commercial Intelligence team at Walt Disney World might be the perfect fit for you.

Our mission within Commercial Strategy is to bridge gaps across all lines of business, delivering outcome-focused analyses that lead to clear and actionable recommendations. We collaborate directly with key decision-makers who shape Walt Disney World’s product, strategy, and commercial activations. Through our insights, we enhance Disney offerings, ultimately improving the Guest Experience.

What You Will Do

While each day will be different, with rotating priorities, the main themes include:

Commercial Storyteller: Uncover and translate insights to support WDW sitewide priorities. Effectively communicate to a diverse executive audience through polished presentations and strong business acumen.
Thoughtful Integrator: Authentically partner across the company to forge new business relationships. Lead the coordination and development of cohesive stories and an executive commercial steering committee forum that provides clear direction on how the Commercial team can impact the ever-changing business and enhance the Guest Experience.
Data Strategist: Leverage commercial data assets to support partners across WDW. Translate freeform ideas and business questions into well-defined, structured solutions. This involves closely partnering with commercial data scientists to link the optimal data assets to the appropriate analytical techniques, ultimately arriving at a holistic perspective and actionable solution.

Some more specifics for the role include:

Work closely with Walt Disney World partner teams for advanced analytics support.
Ensure the analysis and recommended outcomes are structurally sound, backed-up with evidence and logic, and contain well-defined and documented assumptions.
Independently manage workload, providing updates on deliverables and value of work.

Required Qualifications & Skills

2+ years of experience in business or analytical-related roles
Ability to draw inferences, quantify uncertainty and limitations of analysis
Time-management skills, with ability to prioritize multiple requests and communicate status to stakeholders
Strong written and verbal communication skills, with the ability to communicate complex ideas and craft concise recommendations and decks
Demonstrated relationship skills
Familiarity and understanding industry leading tools for business intelligence (e.g., Snowflake, Tableau)

Preferred Qualifications

Experience working on an analytics team
Knowledge of Walt Disney World data
Knowledge of Walt Disney World business processes

Education

Bachelor’s degree in Business or Analytics related field with a preference for advanced degree(s)

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Destinations, LLC, which is part of a business we call Walt Disney World Resort.

Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.