DVC Associate

Job ID 10102973 Location Lake Buena Vista, Florida, United States Business Disney Vacation Club Date posted Oct. 03, 2024

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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

Are you someone who loves to connect with people? Do you have the gift of gab? And can you imagine how cool it would be if your "office" was the happiest place on earth: Walt Disney World?! If you answered "yes" to any of these questions, a Disney Vacation Club Associate position might be the perfect fit.

Disney Vacation Club is a vacation ownership/timeshare that gives guests the ability to enjoy Disney vacations and travel experiences around the globe, for many years to come. Promoting Disney Vacation Club is a true team effort, but it all begins with “You”, bringing the idea to our Guests while they're having fun throughout the Walt Disney World complex. Associates earn a guaranteed hourly rate of pay -- plus Commission -- so if you’re thinking this is you, please apply today!

If selected for this role, you will report to the DVC Sales Experience Manager.

This is a Full-Time role.

What You Will Do

Your role would be to staff our kiosks throughout the Parks & Resorts. You will help guide and inspire guests into taking their next steps in learning about Disney Vacation Club's membership programs. This is done by you scheduling appointments with our sales team members; as they promote different opportunities in becoming our newest members. In addition to providing superior sales and service face-to-face, you will also make phone calls to welcome Disney families on vacation while entering data into our system of record.

Every day as a Disney Vacation Club Associate is different! On any one day, you will:

Get to know Guests from around the world.
Work at different indoor and outdoor locations and engage guests through Disney service excellence.
Proactively greet guests and spark a conversation about Disney and vacation possibilities.
Apply your sales skills to influence guests to learn about Disney Vacation Club by asking for guest contact information for continued sales conversations.
Inspire and invite guests to learn more while they are on vacation at WDW, and commit to taking next steps in learning about Disney Vacation Club.
Overcome objections and utilize persuasive skills to promote Disney Vacation Club and the different ways to learn more sooner vs. later.
Share your passion for, and knowledge of, everything Disney with our Guests.

Required Qualifications & Skills

Experience in sales and Guest interactions.
Willingness to approach people you don't know and engage them in conversation.
A history of taking the initiative and being a self-starter.
Work independently and as part of a team.
Stamina to stand and work outdoors in all weather conditions, including rain, heat and cold.
A true passion for Guest Service, and Disney.
Professional reliability.
Flexibility to work different shifts, on weekends and holidays.
Proficiency with computers: Apple iPad/Windows-based systems.

Preferred Qualifications

1+ years of sales experience and knowledge of the sales process.
Bilingual skills.
Knowledge of Disney Vacation Club.
Understanding of the Walt Disney Parks & Resorts standards and expectations.

Education

High School Diploma or equivalent work experience.

Additional Information

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

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About Disney Vacation Club:

Disney Vacation Club is a leader in vacation ownership and provides families the flexibility to personalize their vacation experiences as their vacation interests change over time. Disney Vacation Club cast members help bring touches of Disney magic to members and guests who stay at any one of 14 Disney Vacation Club destinations, including Walt Disney World Resort; Disneyland Resort; Hilton Head Island, South Carolina and Vero Beach, Florida.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Vacation Club Sales and Services, Inc., which is part of a business we call Disney Vacation Club.

Disney Vacation Club Sales and Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.