Business Operations Sr Associate

Job ID 10107334 Location Lake Buena Vista, Florida, United States Business Disney Experiences Date posted Dec. 31, 2024

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Job Summary:

About the Role & Team

Asset Management is responsible for the appropriate disposition/acquisition of all Domestic TP&R assets removed from service, as well as ensuring the necessary approvals are received and financial entries booked. Handles all interactions with internal partners across WDP&R property as well as DVC, DCL, DATG, DCP, ABD, and D23. Ensure compliance with safe handling practices, internal controls and Property Control Policies.

What You Will Do:

The Business Operations Sr Associate works in a fast-paced distribution environment receiving, sorting, tracking, and shipping of assets from all aspects of the Walt Disney Parks & Resorts business. This position will learn and perform a variety of positions within the team. The expectation of this position includes, but is not limited to: Operational Support, Forklift Driving, Inventory Control, 3rd Party Vendor Support, Guest Service, and Special Event Operations. The team receives hundreds of assets a day and the expectation is that the processing of assets is done quickly while ensuring appropriate controls.

Minimal supervision required and is self-directed to complete established controls, procedures and policies. Manage and complete multiple tasks concurrently. Increased level of discretion and judgment based on training and established controls and procedures. A minimal portion of their role will require direction from shift managers regarding the day-to-day responsibilities related to the shift. Prioritize and complete multiple tasks concurrently.

The bulk of the Business Operations Sr Associate's role is to receive, handle, and sort assets to maximize financial recovery as well as minimize landfill impact. This role requires decision making against established SOGs. In the process of making these decisions there are numerous tasks and functions assigned to a Sr Associate. Training is given in each function during a specified training period in order for them to successful. Additional training/instruction may be required for some tasks.

The Retail Support function will handle many different tasks in support of our Cast Sales facility and the many events held to provide a unique Disney Difference. Responsibilities may include:

Subject Matter Expert in area of responsibility
Operation of forklifts, pallet jacks and numerous industrial tools
Direct other Cast Members as necessary to accomplish workload
Sorting of assets based upon category and perceived sale date
Monitor the staging assets for sale in the PC retail center to ensure good Guest show
Assist internal and external guests to resolve issues, with an emphasis on providing world-class guest service.
Evaluate and set pricing to maximize return and ensure quick flow of assets
Provide operational support coverage during vacations and ADO

The Receiving Support function will handle many different tasks in support of our Yard Receiving area to accommodate the multiple liquidation channels we have to maximize landfill diversion. Responsibilities may include:

Operation of forklifts, pallet jacks and numerous industrial tools
Subject Matter Expert in area of responsibility
Direct other Cast Members as necessary to accomplish workload
Receiving and verification of support documentation of assets delivered to PC from numerous LOBs
Commodity sorting for appropriate handling for recycling outlets
Sorting of assets for appropriate disposition channels based on established guidelines
Management of inventory movement based on disposition channels
Rigorous labor moving assets sometimes weighing more than 800lbs
Capital and branded asset identification and tagging
Documenting assets and props with photos, location, measurements
Maintaining ongoing system of record for all themed and branded props and assets and assist in accountability and reduce risk of theft/loss of company assets

Additional duties may include:

Assist with attraction rehabs and Heritage Program installations
Support FAIC/BAM with conducting audits and updating documentation at the direction of leadership

Required Education:

High School Diploma Required, Bachelor's Degree Preferred

Benefits:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Experiences.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.