Sales & Services Administrative Assistant, $22.25 - $31.95/hour

Job ID 10114385 Location Kapolei, Hawaii, United States Business Aulani, A Disney Resort & Spa Date posted Feb. 24, 2025

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Job Summary:

Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We’ve combined the spirit of O`ahu with the magic of Disney to build a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you’ll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact?

The Sales and Service Administrative Assistant position assists the Sr. Sales & Services Director and the Assistant Sales Director with general administrative responsibilities which include extensive calendar maintenance, preparing contracts, reports, presentations, and expense reports as well as facilitating amenity requests for Guests. This position is also responsible for managing the planning, coordination and execution of business travel.

This is a full-time position reporting to the Sr Sales & Services Director and will be based in an office at our stunning Aulani Resort on Oahu, Hawaii.

What you will do:

Provide any requested administrative support for Sr. Sales & Services Director and Assistant Sales Director
Accurately schedule meeting times, locations, invitees and any A/V requirements via Outlook/VTC/Teams/Zoom
Provide professional telephone etiquette team when they are away from their desks.
Manage the planning, coordination, and execution of business travel according to Company guidelines
Creation and preparation of presentations and proposals
Creation of Site Alerts and booking reservations
Prepare expense reports and monitor other department fiscal status and ensure labor & OE reports for accuracy.
Process payment requests, purchase orders and service entries in a timely manner.
Support Asst Sales Director/Sales Manager in the preparation of contracts and the turnover process
Provide Sales & Services Department with requested collateral materials, external merchandise orders, and supplies
Other duties as assigned

Here’s what you will need to be successful in the job:

One (1) year of related experience
Exceptional written, verbal and interpersonal communication skills to assure professional interaction with external contacts, internal partners and peers.
Demonstrate strong organizational skills with attention to detail
Service oriented, displays an enthusiastic attitude and strong work ethic
Ability to manage time wisely and prioritize effectively
Anticipates needs, takes initiative, recognizes challenges and proactively problem solves using sound judgement
Proven social skills/cultural sensitivity/diversity. Anticipates and prepares for situations
Highly proficient computer knowledge/skill in Microsoft Office including Word, Excel, PowerPoint, Outlook, Teams

Preferred Qualifications:

Experience supporting a department leader / manager preferred
Knowledge and understanding of Sales Process
Product familiarity/knowledge of Aulani, A Disney Resort & Spa, all other Walt Disney Parks & Resorts and Oahu, Hawaii
Experience in SAP, Concur, LILO

Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/aulani-benefits

The hiring range for this position in Hawaii is $22.25 to $31.95 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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About Aulani, A Disney Resort & Spa:

Combining the natural beauty and spirit of the Hawaiian islands with a touch of Disney magic, Aulani, a Disney Resort & Spa embraces and celebrates Hawaiian culture and storytelling. Situated on 21 acres of oceanfront property on the island of O‘ahu, the resort was uniquely designed for families to discover the culture, history and traditions of Hawai‘i against a backdrop of blue skies and beautiful views. Cast members are integral to bringing these stories of Hawai‘i to life, while upholding Disney’s renowned service and enchanting entertainment offerings.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with DVC Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.

DVC Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location Kapolei, HI

Located on the southwestern corner of the island of Oʻahu, Kapolei is a modern hub for Hawaiians looking for urban amenities without the level of busyness the state’s capital, Honolulu, can attract.