Lead Software Engineer - DevOps

Job ID 10092743 Location Greater Manchester, United Kingdom / London, United Kingdom Business Disney Entertainment & ESPN Technology Date posted Oct. 03, 2024

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Job Summary:

About the Role & Team

As a Lead Software Engineer, you will be responsible for complex engineering projects within the Platform and Data Enablement Squad within the Identity Engineering organisation.

You will contribute to and be part of an engaging, dynamic, and inclusive engineering organisation, grounded in scrum and agile practices, CI/CD, great collaboration, functional programming and motivated by a dedication to continuous learning and improvement.

In this role, you will support our UK-based Identity squads with implementing a full-stack DevOps operating model. You will assist in the solving of build/deploy problems, exercising your judgement and identify innovative solutions for specific architectural and operational challenges. You will also assist the squads in their ongoing efforts to migrate to a unified architectural platform for our future-state Disney Identity services.

Identity Engineering delivers Consumer Identity and Access Management (CIAM) capabilities across The Walt Disney Company (TWDC) including but not limited to: D+, Hulu, ESPN+, and Parks. Identity Engineering squads build and run high-traffic and globally replicated systems which form an integral and visible part of every user’s journey at Disney properties.

What You Will Do

Support Identity squads in their deployment, and support of stateful microservices and lambdas in a multi-region cloud environment.
Provide deep technical expertise within a squad comprising of Full-Time and Contractor engineering talent.
Support Agile methodologies such as Scrum, Kanban, and Scrumban, participating in regular ceremonies such as stand-up, retrospectives and sprint planning.
Mentor engineers within the squad (and beyond) to help them improve their technical ability and build their profile within and outside of the organisation.
Collaborate with Managers, QA, Operations, and other collaborators to understand requirements and articulate technical decisions and outcomes.

Required Qualifications & Skills

Demonstrable experience of AWS infrastructure engineering, deploying, and supporting distributed application architectures at scale.
Ability to trace through various services and determine root cause when issues occur.
Knowledge of common performance issues, as well as a working experience with logs, monitoring tools
Knowledge of Software Development Lifecycle and Agile Development/Testing practices and methodologies
Familiarity with CI/CD methodologies and tooling, inc. Terraform Enterprise, Github Enterprise, Spinnaker, Jenkins.
Specific experience with AWS networking concepts (inc. Privatelink, Direct Connect, Transit Gateway, CloudFront and Route53).
Broad AWS Service knowledge, (inc. Kubernetes/EKS, KMS plus IAM Roles and Policy creation and management inc. Cross-account permissioning and ABAC-based rule creation).
Operational awareness of the deployment and operation of data streaming and event-driven services such as Kinesis, DynamoDB and Lambda at scale.
Familiarity with Monitoring and operations tools such as PagerDuty, CloudWatch, OpenTelemetry (OTEL), Grafana and DataDog.
Superb communication and collaboration skills and a strong teamwork ethic
An ability and desire to mentor and support engineers in within a DevOps operating model.
Experience with working on medium- to large-sized projects and platform initiatives.

Preferred Skills

The ability to work with ambiguity and use judgement and experience to achieve desired outcomes.

The Perks

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Limited, which is part of a business we call Disney Entertainment & ESPN Technology.

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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