Director, Logistics

Job ID 10106416 Location Celebration, Florida, United States Business Disney Experiences Date posted Nov. 26, 2024

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Job Summary:

The Director of Logistics is responsible for global logistics transportation, consolidation warehouses, transportation systems and organizational objectives, policies and procedures to provide the flow of information and product for multiple The Walt Disney Company (TWDC) segments and lines of business; optimizing costs and resources while meeting customer service policy commitments. They are responsible for the overall success of our logistics network, ensuring cost-effective solutions, on-time reliable suppliers and services, in line with corporate policies and regional government transport law compliance. They will lead the senior management team responsible for regional N.A., APAC and EMEA shipping program in ~27 countries and ~30 consolidation warehouses, with ~4,000 shippers and 60 contracted partners: for more than 14 lines of business. Responsible for line of business AOP freight budget, services and projects that optimize cost with full ownership of delivering on Client spend and service goals. They are responsible for the logistics systems solutions, accuracy of ~300 system integrations, functional design, user acceptance and an advanced scientific data analytics practice. They are to analyze qualitative service and quantitative annual TWDC transportation spend and propose services and projects through utilization of system tools, processes and resources. Monitor market conditions, innovations and trends, and competitors' performance, pricing and sales strategies to maximize competitive stance.

RESPONSIBILITIES:

Leadership of logistics operations teams that execute transport of multiple commodities (e.g. merchandise, food and beverage, general procurement, ride parts, fireworks, etc.) from production vendors inbound and/or Disney Warehouses outbound shipment bookings requests, shipment planning, carrier tendering, warehouse scheduling, flow exceptions and provider payments
Leadership of logistics systems team that oversee our ORACLE Transportation Management System (OTM), execute enhancements, master data and user interface/experience
Leadership of logistics control tower - analytics, data science and flow visibility team
Develop strategies, policies, procedures and team to optimize value of the entire function in creating a world-class logistics management group providing exceptional customer service
Drive supply chain optimization – focus on top line revenue growth through KPI service levels and response times, while minimizing logistics costs
Disney line of business freight Annual Operating Plan budgeting, Cost of Goods Sold freight landing factors and audit and payment for all logistics and trade management brokerage provider services
Logistics network flow optimization – lane, hub and flow selection and processes
Supply Chain Sourcing partnership for leveraged The Walt Disney Company volume bidding, RFP content
Owns business/client relationship: current and future planned volume and spend, strategy, provider selection, cost impacts and signoffs
Modes: Parcel Courier and Ground, Special Haul, Ocean, Drayage, Int’l Air, Third Party Logistics (3PL) Consolidation, OTR (over the road) full truck load and less than full truckload, and Rail
Carrier and lane allocations, lane forecasts, space commitments
Partner Service Level Agreements, Procedure Guides
Partner and team performance KPI standards and dashboard program with quarterly performance continuous improvement feedback sessions, corrective action plans
Client programs that drive revenue, increase margin and reduce costs (e.g. Retailer wholesale programs at export origin, freight terms conversion programs)
Business Continuity Program: Continuously keep abreast of emerging industry risks, changes and innovations through networking, publications and professional organizations to maintain BCP programs that minimize risk
Transportation Policies: regulatory standards and policies programs
Sustainability: Drive corporate logistics program, includes metrics and improvement goals
Apply business acumen and financial rigor to lead new Client management toward decisions that maximize business performance, drive improvements in service, cost or other areas as deemed necessary
Conduct deep analysis and derive recommendations of the transportation network, flow and rules-based algorithms that drive logistics decision/flow through the supply chain ·
Monitor trends in data science and alternative sources to ensure that Logistics is in tune with best-in-class tools and techniques
Investigate technologies/partners and drive solutions to achieve predictive analytics/visibility of our supply chains to our teams and clients
Provide leadership and guidance to establish a strong culture of great service, trust, problem solving, innovation, ownership and respect
Build the team by hiring and continuously driving training programs, developing great talent

QUALIFICATIONS:

Minimum 7 years progressive leadership experience in supply chain/logistics
Bachelor’s degree in supply chain/Logistics Management discipline or equivalent
Demonstrated success in leading, managing and developing staff and high-performance teams
Analytics practice experience driving results · Strong interpersonal and leadership skills ·
Proven ability to drive cohesion and collaboration among many different people & functions
Confidence, presence, and credibility to command the respect of colleagues and senior stakeholders, especially within Executive team, Procurement, Warehousing, Engineering Services, and Finance
Adaptable / Flexible - being open to change in response to new information, different or unexpected circumstances
Organizational skills, with the ability to manage competing priorities
Ability to manage the financial aspects of a department (budget prep and review, financial reporting and monitoring freight expenses)
Knowledgeable of International Organization of Standardization and Dept. of Transportation guidelines and other applicable transport regulations and requirements for shipping strongly preferred
Ability to execute sustainability programs
Deep understanding of I.T. management, leading Oracle Transportation Systems (OTM) enhancements, electronic data interchange and how they interact with business teams.
ORACLE OTM experience, or an equivalent transportation management system strongly preferred
Computer literate. High level of proficiency in Microsoft Office and Tableau preferred, and Structured Query Language beneficial
Excellent negotiation and contracting experience, market intel for rate benchmarking, space commitments that meet client demand
Analytical excellence, with ability to see problems well in advance
Customer focus: Understand and monitor the needs of internal and external customers
Ability to document, plan, market, and execute programs in a fast-paced environment
Proven Leadership skills

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Merchandise Sourcing & Dist., LLC, which is part of a business we call Disney Experiences.

Disney Merchandise Sourcing & Dist., LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.