Sr Manager, Career Program Operations, Reporting & Analytics

Job ID 10099320 Location Burbank, California, United States Business The Walt Disney Company (Corporate) Date posted Dec. 17, 2024

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Job Summary:

Senior Manager, Career Program Operations, Reporting & Analytics

The Walt Disney Company (Corporate)

Job Overview

The Learning & Talent Solutions COE Career Development team is responsible for the development and management of various global programs focused on employee skill development, including Disney Aspire and the salaried education reimbursement program. The Career Development team is setting and implementing strategy for employees to reach their potential within The Walt Disney Company.

The Senior Manager will provide oversight and strategic direction over the data and operations of the Career Development team, including metrics and impact analysis. The Senior Manager will also lead the development of effective and efficient operations and processes enhancements across Career programs, as well as leading strategy, planning, and execution of dynamic career events and services. This individual will be a key partner across all Career work and will provide leadership to the overall culture of career work through support of events, engagement opportunities, and talent sourcing and pipelining efforts

Responsibilities

Lead strategy for data governance work streams to ensure integrity and quality of large data sets that inform business decisions and optimize operations, influencing 3rd party vendors and internal analytics partners to manage timelines and deliverables.
Provide ongoing strategic direction for data management, metrics reporting, and KPI development. Lead efforts to track key metrics and optimize data processes and deliverables.
Maintain strong attention to detail and manage project plans/timelines, collaborating with key partners for strategic alignment across all career work. Ensure clear reporting of project status including timelines, milestone tracking, budget status, and risk or issue identification and resolution.
Support management of new and ongoing vendor relationships to support data and analytic needs. Lead analytics discovery, updates, and support general vendor management conversations with many solution providers located around the globe.
Lead efforts to design effective and optimized business operations across career services and integrated process across LTS. Embody spirit of continuous improvement and alignment to enhancing speed and navigation for the team.
Guide the planning process for events, cross-functional teams, internal and external, through all phases of events, including conceptualization, planning, budget management, execution and post-event.
Champion positive relationships with segment learning teams, key partners (HR, TA, Communications, Legal), and functional business areas to align and execute on career programs.
Lead Career Development team partnership with key international stakeholders. Model an integrated approach with international learning partners, frequently adjusting to alternate time zones to collaborate; track skill needs and learner/business participation in career programs and offerings.
Use data to identify skill gaps across TWDC and align to career areas of need.
Lead a team of professionals, providing strategic guidance for project work; develop and mentor direct reports and extended Career Development team members.
Provide strategic and tactical leadership skills, taking a concept and working towards implementation.

Basic Qualifications

7+ years’ experience in Data Analytics, Project Management, HR, Talent Acquisition or related field.
5+ years’ demonstrated leadership experience, including feedback and coaching.
Demonstrated ability to work with and analyze quantitative and qualitative data, including workforce metrics, talent acquisition metrics, and employee sentiment data.
Proficiency leading efforts to organize, cleanse, and manipulate complex and data sources such as workforce, talent acquisition, and employee sentiment data
Demonstrated success working in a global environment and understanding needs of international colleagues.
Experience in strategy development or execution.
Ability to work in a fast-paced, integrated team environment with multiple priorities.
Ability to adapt quickly to change and display flexibility and agility when faced with challenges or ambiguity.
Strong attention to detail and organizational skills.
Strong project and program management experience.
Experience working with external vendors.
Proven strong experience in MS Excel and all MS Office Products.
Demonstrated ability to maintain strong relationships; strong partnering skills.
Proven capability to work with clients at all levels across business units.
Demonstrated strong verbal and written communication skills, problem-solving, decision-making skills and continuous improvement process skills.

Preferred Qualifications

Experience in event planning, logistics, management, and/or execution.
Familiarity and ability to leverage data programs such as: Workday and SAP administration tools, data visualization tools (Tableau), and statistical software programs (SQL, Python, R, Dataiku)

Required Education

Bachelor’s degree in Human Resources, Business Administration, Data Analytics or related degree preferred.

Segment

The Walt Disney Company (Corporate)

The hiring range for this position in Burbank, CA is $163,200.00 to $199,400.00 per year based on a 40-hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney HR Strategies & Services, LLC, which is part of a business we call The Walt Disney Company (Corporate).

Disney HR Strategies & Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Burbank, CA

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