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Transmission Specialist I

Job ID 10107961 Location Bristol, Connecticut, United States Business Disney Entertainment & ESPN Technology Date posted Dec. 10, 2024
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Job Summary:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
  • Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Content Operations is ultimately responsible for successfully delivering Disney’s entertainment and sports content to millions of people every day. This involves developing, operating, and managing a global content supply chain – the myriad of steps involved from taking a finalized TV show/movie, or live piece of content, from inside Disney to audiences around the globe, in their preferred language and format. This team also manages technology operations in Latin America, Europe and Asia Pacific.

Job Summary:

The Bristol Disney Entertainment & ESPN Transmission team supports the 24x7 monitoring and operational sustainment for linear and digital distribution of ESPN, ABC and The Walt Disney Company Cable Networks, which include Freeform, Disney Channels, FX and National Geographic offerings.  

As a member of our 24/7, highly skilled Bristol Transmission team, you will work with cutting-edge technology and be responsible for TWDC’s most valuable sports & entertainment content airing on our linear & digital networks. In 2023, Bristol Transmission acquired & conditioned over 280K contribution feeds utilizing satellite, fiber & IP transport, supporting studio shows & live sports for ESPN & ABC and digital offerings on ESPN+ & our authenticated ESPN3 / TV Everywhere platforms. 

If you are looking for an operational tempo where you will be challenged every day to work at a high level on high profile events, the Bristol Transmission team is the right place to showcase your talents, experience, and expertise! 

  • Demonstrates an understanding of signal measurement and procedures. 
  • Fundamental knowledge of MPEG-2, MPEG-4 & HEVC digital compression systems to support distribution for TWDC’s family of networks (ESPN, ABC, Freeform, Disney Channels, FX & Nat Geo.)  
  • Basic understanding of satellite, fiber &IP based transport (HLS, RTMP, SRT, unicast, multicast, etc.) 
  • Interact with internal departments & outside service providers to plan for day-to-day live feed acquisition. 
  • Responsible for troubleshooting & resolution of specific daily operational problems, working closely with other Disney Entertainment / ESPN departments & outside business partners. Recommend corrective actions where appropriate. 
  • Perform quality control and corrective action to enhance product. 
  • Expected to fully comprehend applicable SOPs & subsequent workflows for assigned transmission areas of responsibilities. 
  • Comprehend the operational functionality of our Evertz IRM operating system, the true lifeblood of the Transmission team. 
  • Basic understanding of streaming technology & workflow associated with our digital offerings (ESPN+ / STAR+ / ESPN3 / TVE / ABC OTTO.) 
  • Participate in interdepartmental meetings involving projects / issues affecting Transmission department. 
  • Assist with special projects as assigned by department management. 
  • Stay up to date on industry trends and new technology. 

Responsibilities:

  • There are several disciplines & areas of expertise in Transmission such as Video, RF, IP transport stream analysis, affiliate reception issues, FCC compliance; becoming proficient with all tools and signal flows is required. 
  • Provide general suggestions on modifying procedures & processes for more streamlined workflow. 
  • Take diagnostic & corrective actions to correct transmission problems associated with contribution or distribution signals. 
  • Monitor Network signals & initiate corrective actions as needed. 
  • Maintain knowledge of new technology & workflows to support various assignments. 
  • Comply fully with company and/or departmental SOPs and any other stated policies. 
  • Contribute to analysis or problem-solving measures needed to support the operation. 
  • Must be adept at understanding routine information & demonstrate comprehension through operational accuracy. 
  • Stay up to date on industry trends and “next gen” technology. 
  • Able to work a 24/7 schedule in a fast paced, high profile Technical Operations Center (TOC). 
  • Demonstrate high quality citizenship and teamwork to get the job done! 

Basic Qualifications:

  • Has awareness of digital distribution equipment used in audio and video satellite uplinks & downlinks for television broadcast transmission. 
  • Has awareness of MPEG-2, MPEG-4 & HEVC digital compression systems. 
  • Has awareness of encryption systems used for front-haul and back-haul transmission applications. 
  • Has basic knowledge of RF related test equipment. 
  • Has basic knowledge of IP based transport (HLS, RTMP, SRT, unicast, multicast, etc.) 
  • Has basic knowledge bonded cellular technology. 
  • Must have basic computer skills in Microsoft Office applications. 
  • Is a modestly experienced technical individual contributor with good skills working in a 24x7 technical operation center (TOC). 

Preferred Qualifications:

  • Prior Broadcasting experience, military experience within transmission, satellites, RF or related fields preferred.

Required Education:  

  • High School Diploma or Equivalent.

#DISNEYTECH

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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Explore this Location Bristol, CT

The Heart of Connecticut Bristol, Connecticut is just two hours from Boston and New York and just an hour from the shoreline. From the natural beauty of picturesque hills and fall foliage, to the high tech satellite dishes of ESPN, Bristol’s “City sized” with a small town vibe, offering wonderful memories no matter your pace.

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