Security Manager

Job ID 10103606 Location Anaheim, California, United States Business Disneyland Resort Date posted Oct. 21, 2024

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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

At Disney, we're storytellers. We make the impossible, possible. We do this through technology and finding unique solutions to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that provides unparalleled creative content to audiences around the world. "We make magic." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by helping our teams push the limits of entertainment and create the never-before-seen! The leader in this position will be part of a world-class team responsible for the security of Walt Disney Parks and Resorts. You will lead and direct a diverse team of Security hourly Cast Members in multiple operational and specialized responsibilities. You will need to think on your feet, adapt quickly to changing situations, and implement an operational plan in very short time frames. Building partnerships with operational, investigative, law enforcement, and senior leadership partners is important.

You will:

Communicate and implement Security's mission, vision, and strategies, ensuring alignment with team responsibilities.
Provide active, onstage leadership, deploying resources flexibly based on operational priorities and emergencies.
Engage with Security Cast to set expectations, offer support, and maintain a focus on service and protection.
Foster a positive, collaborative workplace by promoting trust, addressing issues quickly, and supporting Cast relations.
Make high-quality decisions on security issues, accurately judging urgency, response, and need for escalation.
Monitor team and individual performance through metrics, ensuring procedures and training are followed.
Build strong relationships with peers, partners, and law enforcement, emphasizing teamwork and information sharing.
Mentor team members through coaching, feedback, and developmental opportunities.
Model and promote a culture of safety, staying alert to operational needs and trends.
Support the Security Leadership Team with the implementation of Security and Emergency Services strategies.

You Will Have:

2+ years of experience leading the operations, services, and activities of a Public Safety, Law Enforcement, Military, Security, or similar team.
Project Management skills - ability to develop project plans.
The ability to identify and resolve issues.
Experience training others and engaging our Cast.
Experience using computers and navigating different tools within a Windows environment.
Strong verbal and written communication skills.
Good decision-making skills and the ability to remain calm and focused during stressful situations and emergencies.
Knowledge of security technical practices including access control, emergency preparedness, crisis management, canine programs, security technologies, surveillance and/or behavioral assessment.
Experience with scheduling practices and collective bargaining agreement environment.
Knowledge of Disneyland Resort property and resources.

Required Education

High school diploma or equivalent.

Preferred Education

Bachelor's degree or higher in Criminal Justice or similar security-related field.

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

The hiring range for this position in Anaheim, CA is $71,000.00 to $95,100.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disneyland Resort:

When Walt Disney opened Disneyland on July 17, 1955, he said he hoped it would be “a source of joy and inspiration to all the world.” Since then, the Disneyland Resort has welcomed more than 800 million guests, expanding to become an approximately 500-acre, multifaceted, world-class family resort destination, complete with two renowned Disney theme parks, three hotels and the exciting shopping, dining and entertainment area known as Downtown Disney District. Through a combination of creativity, technology and innovation, the resort brings storytelling to new heights, and Disneyland Resort cast members play an integral part in bringing that Disney magic to life for thousands of guests every day.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disneyland Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

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Explore this Location Anaheim, CA

Anaheim, the home of Disneyland Resort and is at the center of family fun between Southern California theme parks and Orange County beaches, a place people go for year-round excitement and then are pleasantly surprised by the local culture and hidden gems.