Sr Systems Engineer

Job ID 10107336 Location Lake Buena Vista, Florida, United States Business Disney Experiences Date posted Jan. 13, 2025

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Job Summary:

Job Description

Senior Systems Engineer

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Disney Cruise Line Infrastructure organization within Technology & Digital for Disney Experiences. It works closely with Disney Cruise Line Operations and other infrastructure groups from across the company.

The Senior Systems Engineer will report to the Sr. Manager of Infrastructure and Architecture for Dry Docks and Special Projects

About The Role & Team:

This is a “hands-on” Engineer who enjoys planning, creating and field-testing real-world solutions. While we can’t do without folks who excel in a specific area, we also appreciate those whose skill sets encompass a wide variety of practical matters. We seek forward-thinking team members who are passionate about delivering a quality product and enjoy working closely with business partners on both strategic and tactical challenges. Candidate should have good verbal and written communication skills, and be able to work independently as a self-starter, utilize good time management skills, and function well within a diverse team.

What You'll Do:

Integrate with many of our Disney Cruise Line business partners to understand and document their requirements for dry docks and special projects
Coordinate with the IT Specialist roles on board the ships to plan and execute projects
Participate in the design of the final solution and conduct peer reviews for related efforts
Nurture and maintain relationships with key external vendors who can complete the work at hand
Request proposals from our vendors by sending detailed specifications as to what they are expected to complete on our behalf
Work closely with critical shipboard officers to keep them apprised of the projects and collaborate with them on project and details as appropriate
Take requests from shipboard officers of work/projects they need assistance with
Provide Leadership and knowledge transfer to shipboard officers
Partner with key members to arrange necessary DCL travel on behalf of the vendor and DCL cast
Participate in leading efforts/jobs (and vendors as appropriate)
Review the vendor work (either in person or obtaining approval from shipboard staff) and confirm invoices for payment

Required Qualifications:

5+ years of relevant experience
A strong passion for learning and a desire to help others
Self-starter with ability to take initiative and balance multiple priorities with minimal direction
Strong collaboration and communication skills
Willingness to learn new skills and technologies. We look less for knowledge of a specific technology than we do someone who can learn new things quickly
Qualified systems engineers will have a minimum of 5 years background in IT, computer systems engineering, or systems engineering and analysis
Solid networking knowledge (OSI network layers, TCP/IP)
Experience in complex project management
Have strong organization and documentation skills
Strong written skills for creating technical proposals and communicating project status
Ability to multitask
Able to work independently with minimal oversight
Ability to effectively communicate with senior management
Forecast, manage and report on budgets
Comfortable with independent decision making

Preferred Qualifications:

Master’s degree in Computer Science, Information Technology, or a related field.
Prior maritime experience from a technology perspective

Required Education:

Bachelor's Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
5+ Years of relevant work experience

#DISNEYTECH

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Lake Buena Vista, FL

Lake Buena Vista is home to the Disney Springs retail, dining and entertainment complex, Disney’s Typhoon Lagoon Water Park, Disney’s Lake Buena Vista Golf Course and several resort hotels are located with the City limits.