Sr Data Analyst

Job ID 10109417 Location Santa Monica, California, United States / New York, New York, United States Business Disney Direct to Consumer Date posted Jan. 15, 2025

Apply Now

Job Summary:

Job Summary

The Disney Streaming Subscriber Analytics organization is focused on measuring and understanding the growth of the entire Disney Streaming business (Disney+, ESPN+, and Hulu). This includes the entire subscriber journey, from acquisition to churn. Under the Subscriber Analytics organization, the Analytical Engineering team manages critical subscriber datasets from which the entire business measures subscriber growth and churn.

We are seeking a Senior Analyst who will act as a subject matter expert for all facets of Subscriber Churn, a critical and complex focus area of the business. This ranges from understanding the lineage of our data pipelines to mastering metric definitions. All of which is critical for designing and implementing core Subscriber Churn data models that enable internal clients to explore, analyze, and monitor trends. Additionally, given the foundational nature of this dataset, this Senior Data Analyst will collaborate widely across the entire organization, working with Product, Data Engineering, Data Science, Finance, and Business Ops to understand their data requirements and to make sure our data models fully meet their needs and are future-proofed for new initiatives.

Responsibilities

Build and maintain data models that enable reporting and analysis of subscriber churn behavior
Develop metrics and analytical frameworks that measure and support overall understanding of business decision success relative to subscriber growth
Partner with analytics and business stakeholders to understand churn data requirements, design scalable solutions, and socialize new data assets and usage best practices
Troubleshoot and resolve data pipeline issues, perform root cause analysis and implement recovery and backfill processes to ensure smooth data flow
Develop documentation and visualizations that provide analytical support for new metrics & concepts that both technical and non-technical audiences can understand
Champion data quality by fostering relationships with engineering partners and minimize technical debt where possible

Requirements

Bachelor’s degree in business, economics, mathematics, statistics, computer science, or related field
5+ years work experience in an analytical, technical or business operations role
Proficiency in SQL and experience with other programming languages like Python
Experience in processing, transforming and analyzing large datasets in data warehousing platforms like Snowflake, Redshift, etc.
Experience in developing data models and pipelines using workflow orchestration tools like Airflow, Databricks, etc.
Experience with Git and version control platforms like Github, GitLab, etc.
Experience with data exploration and data visualization tools like Tableau, Looker, etc.
Strong communication skills, as well as written and verbal presentation skills
Proven track record to solve ambiguous problems independently

Additional Information

#DISNEYTECH

The hiring range for this position in Santa Monica is $114,900 to $154,100 per year and in New York is $120,300 to $161,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Apply Now

About Disney Direct to Consumer:

Disney’s Direct to Consumer team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment helping to bring The Walt Disney Company’s best-in-class storytelling to fans and families everywhere.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Services LLC, which is part of a business we call Disney Direct to Consumer.

Disney Streaming Services LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.

Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter

Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location Santa Monica, CA

Basking in sunshine 280 days of the year and located just 20 minutes west of Downtown Los Angeles, Santa Monica is a walkable oasis teeming with outdoor adventures, luxury wellness spas and opportunities to kick back under blue skies and awe-inspiring sunsets.