Senior Analyst, Workforce Technology (12-Month FTC)

Job ID 10110836 Location London, United Kingdom Business The Walt Disney Company (Corporate) Date posted Jan. 21, 2025

Apply Now

Job Summary:

About the Role & Team

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

The Workforce Technology team within Enterprise Technology leads the planning, implementation, and sustainment of technologies supporting seamless and unique experiences for The Walt Disney Company.

The Workforce Technology team is looking for a Senior Analyst to provide support for our current Talent Acquisition technology to cover a Leave of Absence for 12 months. The Senior Analyst will support researching, reviewing, testing and deploying functional release items. They provide support for system enhancements, including configuration, conducting end to end testing of enhancements and supporting implementation. They collaborate with functional and technical partners to coordinate the application of upgrades, fixes, and issues. They support the issue resolution process by monitoring a ticket queue, researching and analyzing, resolving and responding to users in a timely manner.

What You Will Do

Responsibilities include but not limited to the following:
Act as a functional SME for Workday Recruiting.
Facilitate issue resolution and work request execution processes. Includes monitoring ticket queue, researching/analyzing, executing configuration changes, resolving, and responding to users in a timely manner.
Support testing of system enhancements including validation tasks and documentation.
Partner closely with business stakeholders for alignment and coordination of work stream prioritization.
Support product release cycles. Includes assisting in review, testing and deploying functional release items, upgrades and bug fixes.
Participates in sprint planning activities.
Assist with system documentation in appropriate repositories, including managing version control.
Ad hoc special projects as required or as necessary.

Required Qualifications & Skills

Experience supporting technology solutions for Workday.
Collaborative, work as part of a team in a constructive way.
Apply creative and logical approach to identify solutions.
Excellent interpersonal skills, including customer service skills and demonstrated ability to build partnerships.
Ability to translate complex business interactions into technical configuration.
Excellent communication and collaboration skills for both technical and non-technical audiences.
Demonstrated ability to think and plan in a broad, systematic way.
Strong sense of ownership and ability to follow tasks through to completion.
Experience configuring and maintaining HR SaaS applications.
Experience in Service Now or similar ticketing tool.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Apply Now

About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with The Walt Disney Company Limited, which is part of a business we call The Walt Disney Company (Corporate).

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Having technical issues? View the FAQs for help.

Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
Be Part of the Story

There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.
The Next Chapter

Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location EMEA

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.