Principal Technical Architect

Job ID 10086669 Location Anaheim, California, United States Business Disney Experiences Date posted Oct. 25, 2024

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

This role is based out of Anaheim, California. This is not a remote role.

Summary:

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Disneyland Ticketing Technology organization within Disney Experiences.

Responsibilities

Develop broad technical solutions that meet specifications and that impact future development and operations
Own the analysis and design of software improvements and/or new products used in local, networked, cloud-based, or Internet-related computer programs
Plan and execute large-scale projects across across the platform that includes segment initiatives and updates to platform and infrastructure, products, and services
Projects you lead may either be used in commercial and end-user applications or may focus on software and tools in support of technology platforms
Impact the conception, design, development, testing, and implementation of software components, fixes, improvements, and/or new systems and applications
Provide solution/design assistance to development teams and help them in troubleshooting issues
You have full autonomy to jump in and interact with users across teams and levels to define system requirements and/or vital modifications
Lead and influence the direction and prioritization of the design and development of highly scalable software systems and applications
Engage in the estimation and planning of highly sophisticated scalable projects and their budget allocations
Design best practices used in the maintenance and administration of systems, including software platform and configuration updates across multiple business units
Create processes, protocols, and procedures.
Develop and review architecture, platform and infrastructure plans, develop and guide staff
Work with key software vendors to provide requirements (functional and non-functional) and influence their solutions to ensure that the requirements will be met

Technologies we use:

Java, Node JS, the Spring Framework, Services/MicroServices Architecture, .NET, C#, cloud experience (AWS), Python, Relational Database Skills (MS SQL, AuroraDB), Non-SQL (e.g. MongoDB), Docker, Kubernetes, monitoring/logging tools (e.g. Splunk, Grafana, AppDynamics), Consul/Vault, mobile development, hybrid or mobile hybrid experience

Basic Qualifications

10+ years of progressively related experience in Systems Engineering, Software Architecture and/or software development
5+ years influencing highly technical professionals across multiple portfolios
Confident, eloquent, and professional speaking and presentation abilities among groups, C-suite and higher-level leadership, and in virtual environments
Ability to lead multiple projects at a time over multiple teams and organizations
Ability to make quick decisions to tackle sophisticated technical and operational challenges in an agile environment
Experience documenting solutions using appropriate diagrams and tools
Demonstrated mentorship mentality, looking for opportunities to mentor and lead large-scope projects and initiatives across multiple teams
A leader that fuels the creativity of the teams around them
Enables an inclusive culture that recognizes a diverse group of backgrounds, points of view, and cultural histories to encourage innovation and belonging
Highly developed curiosity and love to take the initiative to dive in, learn, ask questions, and resolve the next steps

Preferred Qualifications

Domain expertise in Ticketing/Entitlement Management systems
Experience working in a hospitality or travel industry
Advanced knowledge of systems applications and hardware, server architecture, operating platforms, NAS/SAN technologies, and internet and web applications.
Proven experience with Cloud platforms
Experience/familiarity with Node JS, MicroServices Architecture, Python, Relational Database Non-SQL (e.g. MongoDB), Kubernetes, Consul/Vault, Flutter, mobile development, hybrid or mobile hybrid experience

Required Education

Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Preferred Education

Master’s degree in Computer Science, Information Technology, or related field

The hiring range for this position in Anaheim is $164,500.00 to $ 205,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Anaheim, CA

Anaheim, the home of Disneyland Resort and is at the center of family fun between Southern California theme parks and Orange County beaches, a place people go for year-round excitement and then are pleasantly surprised by the local culture and hidden gems.