Mgr-DOT Compliance

Job ID 10104643 Location Kissimmee, Florida, United States / Orlando, Florida, United States Business Walt Disney World Resort Date posted Nov. 12, 2024

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Job Summary:

This position leads and oversees the DOT Compliance Team, managing the administration of Federal and State DOT regulations for Walt Disney Parks & Resorts across the U.S., specifically focusing on Commercial Driver License (CDL) requirements for the Walt Disney World and Disneyland Resorts. The role requires expertise in DOT regulations and transportation industry practices to ensure compliance and support the continued success of Walt Disney's transportation services.

Key Responsibilities:

Lead and Manage the DOT Compliance Team:
- Supervise the team responsible for maintaining driver qualification files, CDL testing, drug/alcohol testing, and DOT physical certifications.
- Ensure all data is recorded, entered, and filed accurately and on time.
Ensure Regulatory Compliance:
- Oversee adherence to DOT, FMCSA, and other applicable federal, state, and local regulations.
- Stay updated on regulatory changes and communicate them to the relevant teams.
Operational Oversight:
- Maintain and oversee the integrity of the State of Florida CDL Testing Program as a certified third-party administrator on behalf of Walt Disney Parks & Resorts.
- Monitor department metrics and ensure accountability for the performance and results of the DOT team.
- Develop, implement, and update business plans and safety/compliance policies that align with departmental and divisional goals.
Risk Management and Problem Solving:
- Identify potential risks and take proactive measures to minimize violations and non-compliance issues.
- Provide technical guidance and leadership to cast members and other stakeholders regarding federal and state regulations.
- Resolve operational challenges related to compliance and ensure the smooth transition of cast members into CDL-required roles.
Collaboration and Communication:
- Foster partnerships with the State of Florida DMV and other relevant offices to resolve issues regarding CDL permits and licenses.
- Collaborate with WDW and DLR Casting leadership to update DOT hiring guidelines in line with federal and state regulations.
Training and Mentorship:
- Provide mentorship and growth opportunities for team members, fostering a culture of success.
- Schedule and instruct DOT Substance Abuse/Alcohol Misuse and Hazardous Material Training Classes.
Compliance Monitoring:
- Ensure that the Federal Accident Register is maintained and updated as required by FMCSA.
- Administer CDL and recertification tests for cast members and applicants as needed.
- Oversee the department's operational budget, particularly regarding drug/alcohol testing programs and Motor Vehicle Records (MVRs), ensuring adherence to budget guidelines.

Required Qualifications:

Experience:
- Minimum of three years of truck/bus operations experience with practical expertise in FMCSA regulations.
Licensing & Certifications:
- Hold and maintain a CDL Class A or B License with P endorsement and a current DOT Medical Certificate.
- State of Florida CDL Examiner’s License.
- Successful completion of Liberty Mutual Decision Driving Program.
- Meet all contractual requirements for the State of Florida CDL Tester Contract.
Technical Knowledge:
- Expertise in State and Federal DOT Regulations.
Skills:
- Excellent verbal and written communication skills for training and guiding team members and interacting with regulatory agencies.
- Strong organizational skills with attention to detail, especially in maintaining compliance records.
- Demonstrated ability to influence business results through negotiation, conflict resolution, and collaboration.
- High attention to detail and follow-through.

Preferred Qualifications:

Education:
- Bachelor's degree in business, management or a related field.
Technical Proficiency:
- Proficient in Microsoft Office Suite software.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Walt Disney World Resort.

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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